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Volunteer & Donations Coordinator

International Rescue Committee•Oakland, CA
•$75,369 - $78,866

About The Position

The Volunteer and Donations Coordinator is the community engagement focal point for each office, connecting community talent and resources with client needs and programmatic compliance. The role coordinates volunteer and intern support, financial and in-kind donations, communications, outreach, and community engagement events. The coordinator recruits and supports volunteers and interns, develops volunteer opportunities aligned with IRC programming, and manages the procurement, storage, tracking, and distribution of in-kind contributions. The role also supports the office’s messaging by creating branded content for social media, the website, and newsletters, and assists with corporate engagement and fundraising activities. This position advances the Development and Fundraising strategy for IRC’s Northern California region by strengthening community partnerships, expanding donor and volunteer engagement, and mobilizing resources. It is represented by the OPEIU union and subject to a collective bargaining agreement. The position has an end date of January 8, 2027, reports to the Development Director, and oversees volunteers and interns but has no direct supervisory reports.

Requirements

  • Undergraduate degree required; preferably in communications, nonprofit management, human resources, international development, or a relevant field.
  • At least 3 years of demonstrated success in community engagement.
  • Demonstrated experience in fundraising, sponsorship solicitation, or donor cultivation, and ability to meet assigned fundraising goals, including annual targets of approximately $200,000 in new revenue and $125,000 in Match support.
  • Excellent Microsoft Office skills and ability to learn new computer applications rapidly.
  • Deep understanding of program management and human resource management principles, with experience managing diverse teams.
  • Ability to contribute independently and as a key team member.
  • Demonstrated ability to work and communicate effectively in a multicultural environment.
  • Flexible and able to handle pressure well.
  • Experience developing and providing orientations and trainings.
  • Strong organizational skills in a complex, multitasking environment and ability to manage multiple projects and deadlines.
  • Excellent interpersonal communication skills, including the ability to communicate effectively and diplomatically with donors, volunteers, partner agencies, multicultural clients, and colleagues at all levels.
  • Fluent spoken and written English.
  • Valid driver’s license and legally required insurance; the role may require using personal transportation within the service delivery area.

Responsibilities

  • Develop and implement volunteer and intern recruitment strategies, including partnerships with universities, faith-based groups, and community organizations.
  • Screen, orient, and match volunteers and interns with appropriate opportunities; maintain service descriptions, onboarding, and administrative processes.
  • Manage volunteer engagement in alignment with IRC program objectives and national guidelines, and maintain accurate participation records, including hours in Salesforce.
  • Ensure volunteer and intern placements have complete documentation; recognize and support volunteers throughout their service.
  • Implement the Northern California Volunteer and Intern Program and refine workflows to improve the volunteer experience.
  • Track, pursue, and report monthly in-kind contributions in collaboration with Operations Specialists.
  • Oversee storage, inventory, and distribution of in-kind donations across IRC locations.
  • Develop and execute donation allocation strategies that support program needs and grant match requirements; coordinate allocation with staff managing match-generating programs.
  • Submit monthly Community In-Kind Reports tracking volunteer hours and the value of donations.
  • Integrate donation and volunteer activity tracking into Integra, including system development and adaptation.
  • Build community partnerships to secure donations and other in-kind contributions.
  • Conduct outreach to community groups, faith-based organizations, and businesses to secure volunteer support, contributions, and sponsorships.
  • Represent IRC at career fairs, fundraising events, and community outreach initiatives.
  • Plan and execute fundraising and outreach events in alignment with the Northern California Development Strategy.
  • Assist the Northern California Development Director with corporate engagement events and implementation of the local office’s Corporate Engagement Menu and fundraising targets.
  • Manage office social media strategy and maintain regular, relevant content in compliance with grant requirements.
  • Maintain website content about volunteer and internship opportunities and in-kind donations, and contribute to the Northern California newsletter.
  • Work with program managers and coordinators to assess staffing needs and develop volunteer and intern recruitment strategies across program areas.
  • Train and support staff in volunteer management best practices.
  • Lead community engagement efforts and participate in leadership team meetings.
  • Collaborate with the Director to provide insights on volunteer engagement and community outreach.
  • Participate in IRC Communities of Practice, networking events, and professional development opportunities.
  • Perform other related duties as assigned.

Benefits

  • Paid sick leave: 10 days.
  • 10 U.S. holidays.
  • 20–25 days of paid time off, based on role and tenure.
  • Medical insurance, with premiums starting at $163 per month.
  • Dental insurance, with premiums starting at $6.50 per month.
  • Vision insurance, with premiums starting at $5 per month.
  • Flexible spending accounts for healthcare, dependent care, and commuter expenses.
  • 403(b) retirement savings plan with employer match and immediate vesting.
  • Non-elective employer retirement contribution based on age and years of service, with three-year vesting.
  • Disability insurance.
  • Life insurance.
  • Employee Assistance Program offering confidential counseling and support services for employees and their families.
  • Mileage reimbursement is available for use of personal transportation.

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