Full Time Merchandise Coordinator

The TJX Companies, Inc.•Concord, NC
•$14 - $15•Onsite

About The Position

The Merchandise Coordinator is responsible for executing receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator also trains and mentors Associates, monitors team productivity, communicates priorities and progress, and partners with management on training needs. The position supports store safety, compliance, and shrink-reduction goals.

Requirements

  • Able to work a flexible schedule, including nights and weekends; open availability is needed.
  • Superior communication and organizational skills, with attention to detail.
  • Able to multitask.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Able to work effectively with peers and supervisors as a team player.
  • Able to lift heavy objects, with or without reasonable accommodation.
  • Able to train others.
  • At least 1 year of retail experience and 6 months of leadership experience.

Responsibilities

  • Create a positive internal and external customer experience.
  • Promote honesty and integrity, and maintain confidentiality.
  • Orchestrate truck delivery, prioritizing merchandise processing onto the sales floor.
  • Train and mentor Associates on merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate with the Coordinator on Duty to support the efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
  • Monitor team productivity and coach Associates as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain merchandising philosophy and signage standards.
  • Maintain organizational, cleanliness, and recovery standards in the backroom.
  • Ensure compliance with recycling and, where applicable, hazardous-waste programs.
  • Communicate priorities accurately and effectively with management and Associates, and provide progress updates.
  • Provide and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation assistance
  • Bereavement benefit
  • 401(k) Associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match, for those meeting service or hours requirements
  • Medical, dental, and vision insurance, for those meeting service or hours requirements
  • Health savings account (HSA), for those meeting service or hours requirements
  • Health care flexible spending account (FSA), for those meeting service or hours requirements
  • Life insurance, for those meeting service or hours requirements
  • Short- and long-term disability, for those meeting service or hours requirements
  • Paid parental leave, for those meeting service or hours requirements
  • Paid holidays, vacation, and sick time, for those meeting service or hours requirements
  • Auto and home insurance discounts, for those meeting service or hours requirements
  • Scholarship program, for those meeting service or hours requirements
  • Adoption assistance, for those meeting service or hours requirements
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