Full-time Merchandise Coordinator

TJX•Lancaster, PA
•Onsite

About The Position

The Merchandise Coordinator is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role helps deliver an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator organizes truck deliveries and prioritizes merchandise processing onto the sales floor. They train and mentor Associates on merchandising and processing principles, coordinate the flow of goods with the Coordinator on Duty, monitor team productivity, and help ensure tasks are completed according to the store plan. The role also maintains back-stock organization, merchandising and signage standards, and backroom cleanliness and recovery. Additional responsibilities include supporting safety, compliance, shrink-reduction, credit, and loyalty programs, and communicating priorities and progress with management and Associates. The position is at the HomeGoods store at 1700 Fruitville Pike, Lancaster, Pennsylvania. The starting pay range is $14.25–$14.75 per hour; actual pay depends on factors including relevant skills, qualifications, and experience.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills, with attention to detail.
  • Able to multitask.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player who works effectively with peers and supervisors.
  • Able to lift heavy objects, with or without reasonable accommodation.
  • Able to train others.
  • One year of retail experience and six months of leadership experience.

Responsibilities

  • Execute receiving and merchandising standards and support efficient, effective teamwork in processing merchandise.
  • Engage and interact with customers, maintain a clean and organized store, and model exceptional customer service.
  • Orchestrate truck deliveries and prioritize processing merchandise onto the sales floor.
  • Train and mentor Associates on established merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks according to the store plan and reprioritize as needed.
  • Monitor team productivity and coach Associates as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain merchandising philosophy and signage standards.
  • Maintain organizational, cleanliness, and recovery standards in the backroom.
  • Ensure compliance with recycling and, where applicable, hazardous-waste programs.
  • Communicate priorities accurately and effectively with management and Associates, and provide progress updates.
  • Give and receive recognition and constructive feedback.
  • Partner with Management on Associate training needs.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) with Associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for Associates who meet service or hours requirements
  • Medical insurance for eligible Associates
  • Dental insurance for eligible Associates
  • Vision insurance for eligible Associates
  • Health savings account (HSA) for eligible Associates
  • Health care flexible spending account (FSA) for eligible Associates
  • Life insurance for eligible Associates
  • Short- and long-term disability coverage for eligible Associates
  • Paid parental leave for eligible Associates
  • Paid holidays, vacation, and sick time for eligible Associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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