Retail Backroom Coordinator

The TJX Companies, Inc.•Amarillo, TX

1d•$14 - $15•Onsite

About The Position

The Retail Backroom Coordinator is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator orchestrates truck deliveries and prioritizes merchandise processing onto the sales floor; trains and mentors Associates; monitors productivity and coaches as needed; and organizes back stock for replenishment. The role maintains merchandising, signage, cleanliness, recovery, and safety standards in the backroom, ensures compliance with applicable recycling and hazardous waste programs, and works with management and Associates to communicate priorities and progress. The Coordinator also supports training, labor-law and policy compliance, shrink-reduction goals, and credit and loyalty programs. Other duties may be assigned.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Capable of multitasking.
Able to respond appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Create a positive internal and external customer experience and model exceptional customer service.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous waste programs.
Communicate priorities and progress accurately and effectively with management and Associates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.