Retail Backroom Coordinator

TJX•Littleton, NH

3d•Onsite

About The Position

The Retail Backroom Coordinator executes receiving and merchandising standards, helping Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator orchestrates truck deliveries and prioritizes processing merchandise onto the sales floor. They train and mentor Associates on merchandising and processing principles, ensure merchandise is properly tagged, hung, secured, and coded, and coordinate with the Coordinator on Duty to support an efficient flow of goods. They monitor team productivity, coach Associates, organize and rotate back stock, and uphold merchandising, signage, cleanliness, recovery, recycling, and applicable hazardous-waste standards. The role also communicates priorities and progress with management and Associates, partners with Management on training needs, and supports labor-law and policy compliance, shrink-reduction goals, credit and loyalty programs, and workplace safety. Other duties may be assigned. The position is at TJ Maxx Store 0685 in Littleton, New Hampshire. Starting pay is USD $16.00–$16.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Able to multitask.
Able to respond appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Able to lift heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience.
Six months of leadership experience.

Responsibilities

Execute receiving and merchandising standards and support efficient, effective teamwork in merchandise processing.
Engage and interact with customers, maintain a clean and organized store, and model exceptional customer service.
Promote a positive internal and external customer experience and a culture of honesty, integrity, and confidentiality.
Orchestrate truck deliveries and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure an efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and prioritize work as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock to support easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities and progress accurately and effectively with management and Associates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.