Retail Backroom Coordinator

The TJX Companies, Inc.•Huntersville, NC

2d•$14 - $15•Onsite

About The Position

The Retail Backroom Coordinator executes receiving and merchandising standards, helping Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and role-modeling exceptional customer service. The Coordinator oversees truck delivery and merchandise flow to the sales floor, trains and mentors Associates, monitors team productivity, and helps ensure store priorities, safety, compliance, and shrink-reduction goals are met. The position also maintains backroom organization, cleanliness, recovery, signage, and merchandising standards.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Capable of multitasking.
Able to respond appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Create a positive internal and external customer experience.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery, prioritizing processing merchandise onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and prioritize work as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous waste programs.
Communicate priorities accurately and effectively with management and Associates and provide progress updates.
Give and receive recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.