Backroom Coordinator
About The Position
The Backroom Coordinator is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, a clean and organized store, and exceptional customer service. The Coordinator orchestrates truck delivery and merchandise processing, trains and mentors Associates, monitors team productivity, and coordinates priorities and the flow of goods with store leadership. The position maintains backroom organization and safety, supports store programs and goals, and ensures compliance with applicable policies and procedures.
Requirements
- Able to work a flexible schedule, including nights and weekends.
- Superior communication and organizational skills with attention to detail.
- Capable of multitasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Team player who works effectively with peers and supervisors.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Able to train others.
- One year of retail experience and six months of leadership experience.
Responsibilities
- Create a positive internal and external customer experience.
- Promote honesty and integrity and maintain confidentiality.
- Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor.
- Train and mentor Associates on merchandising and processing principles.
- Ensure merchandise is properly tagged, hung, secured, and coded.
- Communicate with the Coordinator on Duty to ensure an efficient flow of goods to the sales floor.
- Ensure Associates complete tasks and activities according to the store plan; prioritize as needed.
- Monitor team productivity and coach as necessary.
- Organize and rotate back stock for easy replenishment.
- Maintain merchandising philosophy and signage standards.
- Maintain organizational, cleanliness, and recovery standards for the backroom area.
- Ensure compliance with recycling and, where applicable, hazardous waste programs.
- Communicate accurately and effectively with management and Associates about priorities and provide progress updates.
- Provide and accept recognition and constructive feedback.
- Partner with Management on Associate training needs to increase effectiveness.
- Ensure adherence to labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in store shrink reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for those meeting service or hours requirements
- Medical, dental, and vision coverage for those meeting service or hours requirements
- Health savings account (HSA) for those meeting service or hours requirements
- Health care flexible spending account (FSA) for those meeting service or hours requirements
- Life insurance for those meeting service or hours requirements
- Short- and long-term disability coverage for those meeting service or hours requirements
- Paid parental leave for those meeting service or hours requirements
- Paid holidays, vacation, and sick time for those meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
