Backroom Coordinator

TJX•Newport, RI

10d•Onsite

About The Position

The Backroom Coordinator executes receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, keeping the store clean and organized, and modeling exceptional customer service. The Coordinator orchestrates truck deliveries and prioritizes moving merchandise to the sales floor; trains and mentors Associates on processing and merchandising; ensures merchandise is correctly tagged, hung, secured, and coded; and coordinates with the Coordinator on Duty to maintain an efficient flow of goods. The role monitors team productivity, organizes back stock, maintains merchandising and signage standards, and upholds backroom organization, cleanliness, and recovery standards. It also supports compliance, safety, shrink-reduction, and store credit and loyalty programs. The position is based at TJ Maxx Store 0617 in Newport, Rhode Island. Starting pay is $17.00–$17.50 per hour, with actual starting pay determined by relevant skills, qualifications, and experience.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Capable of multitasking.
Able to respond appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
Engage and interact with customers, maintain a clean and organized store, and role-model exceptional customer service.
Promote a positive internal and external customer experience and a culture of honesty and integrity; maintain confidentiality.
Orchestrate truck deliveries and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure an efficient flow of goods to the sales floor.
Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards, and uphold backroom organization, cleanliness, and recovery standards.
Ensure compliance with recycling and, where applicable, hazardous waste programs.
Communicate priorities accurately and effectively with management and Associates and provide progress updates.
Give and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.