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Medical Receptionist - No weekends, paid holidays, full benefits, 401k!

Eye Care Partners Career Opportunities•Henrico, VA, VA
•$18 - $20•Onsite

About The Position

The Patient Coordinator serves as the first point of contact for patients and helps set the tone for their visit through excellent patient care. The role also performs administrative tasks to support a smooth patient check-in and checkout experience. The clinic is open Monday through Friday from 7:00 a.m. to 5:30 p.m.; shifts fall within those hours, with occasional earlier or later work as needed. The position requires a commitment to work over 40 hours when business needs require it and reliable transportation to travel to multiple work locations with minimal notice.

Requirements

  • High school diploma or GED.
  • At least one year of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to interact courteously and professionally with employees at all levels.
  • Desire to gain industry knowledge and training.
  • Initiative in accomplishing practice goals.
  • Ability to grow, adapt, and accept change.
  • Ability to foster a positive, team-oriented, patient-focused work environment.
  • Commitment to work over 40 hours to meet business needs.
  • Reliable transportation to travel to multiple work locations with minimal notice.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to perform the stated physical activities, including lifting, carrying, pushing, and pulling items up to 25 pounds; strong fine motor skills and full use of hands; and required visual and auditory acuity.

Responsibilities

  • Provide exceptional customer service during in-person and phone interactions; greet patients promptly and professionally and thank them as they leave.
  • Answer external and internal phone calls promptly and courteously.
  • Respect patients’ time and the doctor’s time and schedule by working with urgency.
  • Manage patient flow in the office.
  • Know common fees for common visits and collect the correct payments.
  • Complete daily reconciliations, close out the day, and count down the cash drawer.
  • Perform general office duties and cleaning assigned by the manager.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • 401(k)
  • Employer 401(k) matching
  • Paid time off
  • Paid holidays
  • Paid maternity leave
  • Competitive base pay
  • Employee discounts

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