Registration and Records Coordinator

Art Institute of Chicago • Chicago, IL

2d

About The Position

The Registration and Records Coordinator serves as the primary contact in the Registration and Records Office for internal offices at the School, helping facilitate effective operations between the office and its internal partners. The position supports regular office operations, including diploma printing and mailing and phone and email workflows. Under the supervision of the Registrar and with direction from the Associate Directors, the Coordinator provides day-to-day administrative support.

Requirements

• High school diploma or GED.
• At least 3 years of administrative or office operations experience, including experience training, directing, or coordinating the work of others, such as student workers, interns, or volunteers.
• Proficiency with standard office productivity tools, including spreadsheets, word processing, email, and shared document management.
• Demonstrated customer service skills and the ability to engage collaboratively and respectfully with a diverse community of students, faculty, and staff.
• Strong written and interpersonal communication skills across in-person and digital platforms.

Nice To Haves

• Associate’s or Bachelor’s degree, or an equivalent combination of education and related experience.
• Familiarity with relational databases, student information systems, or CRM platforms such as PeopleSoft, Coursedog, or Slate.

Responsibilities

• Facilitate communications and develop operational solutions for effective work with on-campus partners, including Continuing Studies, Student Affairs/Advising, Admissions, Student Financial Services, and Academic Operations.
• Direct students, staff, and partner offices to appropriate Registrar services and solutions.
• Use available office technology to improve services and operations in the Registration and Records Office.
• Manage daily departmental operational services, including answering phone calls, responding to emails, and mailings.
• Manage the hiring, training, and supervision of student office assistants.
• Maintain departmental calendars and databases daily.
• Track and maintain office supply inventory.
• Perform other duties as needed for effective office operations.

Benefits

• Competitive, comprehensive benefits package referenced through the employer’s benefits link; specific benefits are not detailed in the posting.
• Paid time off information referenced through the employer’s PTO overview link; specific details are not provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED