Group and Catering Sales Coordinator

Marriott•Miami Beach, FL

About The Position

Property Administrative Specialists support vital hotel functions by working across departments, including Guest Services, Engineering, and Food & Beverage, to meet administrative needs. They prepare documents using word-processing, spreadsheet, database, or presentation software; serve as points of contact for clients and vendors; and liaise between the Sales Office and clients throughout the pre-event, event, and post-event process. The role helps ensure smooth hotel operations. Employees are expected to create a safe workplace, follow company policies and procedures, uphold quality standards, maintain a professional uniform, appearance, and communications, and build positive working relationships across teams. They support shared goals, respond appropriately to colleagues’ concerns, and report accidents, injuries, and unsafe work conditions to a manager. Other reasonable duties may be assigned by supervisors. The position supports The Ritz-Carlton’s luxury service standards and its Gold Standards, including the Employee Promise, Credo, and Service Values. Marriott International describes itself as an equal opportunity employer committed to valuing associates’ diverse backgrounds and providing access to opportunity without discrimination on protected bases.

Requirements

  • Maintain a professional uniform, personal appearance, and communications.
  • Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
  • Stand, sit, or walk for an extended period of time.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Responsibilities

  • Provide administrative support to hotel departments, including Guest Services, Engineering, and Food & Beverage.
  • Prepare documents using word-processing, spreadsheet, database, or presentation software.
  • Serve as a point of contact for clients and vendors.
  • Liaise between the Sales Office and clients throughout the pre-event, event, and post-event process.
  • Help ensure smooth operations throughout the hotel.
  • Follow company policies and procedures and uphold quality standards.
  • Develop and maintain positive working relationships with employees and departments, and support the team in reaching common goals.
  • Listen and respond appropriately to concerns of other employees.
  • Report accidents, injuries, and unsafe work conditions to a manager.
  • Perform other reasonable job duties as requested by supervisors.
  • Learn and exemplify The Ritz-Carlton Gold Standards, including its Employee Promise, Credo, and Service Values.
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