Sales and Catering Coordinator

Hersha Hospitality Management LP • Cambridge, MA

5d

About The Position

The Sales and Catering Coordinator performs administrative functions in support of the property sales and catering team, providing timely and accurate service to internal departments and external customers. The role communicates account and event information across teams, supports client inquiries, and helps coordinate rooms, meeting space, and banquet space. The potential career path includes Sales, Catering, or Conference Services Manager, followed by Director of Catering or Director of Sales.

Requirements

• High school diploma; a bachelor's degree is preferred but not required.
• Previous hotel sales or catering experience is preferred but not required.

Nice To Haves

• Bachelor's degree.
• Previous hotel sales or catering experience.

Responsibilities

• Promptly answer telephone calls and communicate relevant account information to managers and departments.
• Type and process correspondence, proposals, banquet event orders, and contracts as directed by management.
• Distribute memos, contracts, resumes, room requests, amenities, and other sales- and catering-related communications to relevant departments.
• Act as a liaison between Sales/Catering Directors and Managers and other departments to communicate information for upcoming events, including distributing BEOs, resumes, and changes.
• Converse with clients professionally and respond to inquiries.
• Coordinate with other departments as appropriate to support seamless service delivery and guest satisfaction.
• Maintain and organize copies of contracts and correspondence in accordance with established standards, keeping records up to date.
• Reserve and confirm rooms, meeting space, and banquet space when necessary.
• Perform other duties as requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED