Social Worker (Program Coordinator) - Caregiver Support

Veterans Health Administration•Sioux Falls, SD

5d•Onsite

About The Position

The incumbent serves as a Social Worker Program Coordinator managing staff within the Caregiver Support Program (CSP). The CSP provides services, education, and resources to caregivers of Veterans with complex needs. The position oversees service delivery and coordination of care for family caregivers providing personal care to eligible Veterans, regardless of period of service. The program includes the Program of Comprehensive Assistance for Family Caregivers (PCAFC) and the Program of General Caregiver Support Services (PGCSS). The incumbent coordinates program implementation with clinical services across all campus locations within the Sioux Falls VA Health Care System, including nursing, physical, occupational, and speech therapy, mental health, and primary care. The role includes full supervisory responsibilities, ongoing education for Veterans, caregivers, community agencies, students, and staff, and maintaining referral resources. The incumbent is the Sioux Falls VA HCS point of contact for inquiries and outreach requests concerning eligible PCAFC and PGCSS caregivers. Other duties may be assigned.

Requirements

Master's degree in social work from a school fully accredited by the Council on Social Work Education (CSWE); a doctoral degree cannot substitute for the master's degree.
Licensed or certified by a state to independently practice social work at the master's degree level.
Licensed or certified at the advanced practice level and able to provide supervision for licensure.
One year of experience equivalent to GS-12, demonstrating advanced practice skills, judgment, and progressively greater professional competency.
Proficiency in spoken and written English.
U.S. citizenship, except where appointment of a non-citizen is permitted under VA policy.
Current, valid state-issued driver's license; the role requires operating a government-owned or leased vehicle.
Ability to coordinate and implement specialty programs across a facility.
Skill in local policy and practice development, procedures, and practice guidelines for the program.
Ability to organize work, set priorities, meet multiple deadlines, and evaluate assigned program areas.
Ability to collaborate with internal and external partners to advance program goals and patient-centered care.
Ability to perform the full range of supervisory duties, including work assignment, evaluations, hiring, training, and recommendations concerning awards, advancement, and discipline.
Ability to oversee fiscal matters, forecast resource and equipment needs, and administer an allocated budget.
Knowledge of organizational structure and its impact on program operations.
Must pass a pre-employment physical examination and background/security investigation and complete onboarding requirements.
Must meet applicable selective service registration requirements for males born after December 31, 1959.
Must participate in the seasonal influenza vaccination program.
Must serve a one- or two-year trial period, subject to evaluation and written certification for continued employment.

Nice To Haves

Experience with the VA Caregiver Support Program.
Experience with administrative, management, or clinical supervision.
Certification or other post-master's degree training from a nationally recognized professional organization or university with a defined curriculum or course of study and internship, or equivalent supervised professional experience.

Responsibilities

Manage staff within the Caregiver Support Program team.
Oversee service delivery and coordination of care for family caregivers of eligible Veterans.
Coordinate program implementation with clinical services across Sioux Falls VA Health Care System campus locations.
Assign work, conduct performance evaluations, select and train staff, and recommend awards, advancements, and disciplinary action when appropriate.
Establish and maintain an ongoing education program for Veterans, caregivers, community agencies, students, and staff on clinical practice guidelines and caregiver-related mental health, readjustment, and psychosocial issues.
Maintain referral resources, including peer support mentoring groups, caregiver skill-building and self-care education, mental health support, and legal and financial services.
Serve as the Sioux Falls VA HCS point of contact for inquiries and outreach requests regarding eligible PCAFC and PGCSS caregivers.
Oversee fiscal matters, fund controls, contracts, equipment expenditures, resource and equipment forecasting, and administration of the allocated budget.
Perform other duties as assigned.