Social Worker- Program Coordinator

Veterans Health Administration • Augusta, GA

1d • Onsite

About The Position

The VA Augusta Health Care System is recruiting a GS-12 Social Worker Program Coordinator within the Social Work Service Line. The incumbent serves as an advanced practice social worker and coordinates a major specialty program, which may include Spinal Cord Injury (SCI), Visual Impairment Services Team (VIST), Homeless Veterans Program (HVP), Community Nursing Home Program (CNHP), Caregiver Support, or another designated specialty area. The position manages program operations and provides specialized clinical services, consultation, education, outreach, and coordination with VA and community partners. The work schedule is 8:00 a.m. to 4:30 p.m., Monday through Friday. This is not a virtual position. Travel to Community-Based Outpatient Clinics (CBOCs) or other VA facilities may be required, and the incumbent may participate in on-call rotations. The position is primarily sedentary but involves some walking, standing, bending, reaching, and carrying light materials. Occasional travel may be required.

Requirements

• U.S. citizenship, subject to the stated exception under VA policy for non-citizens when qualified citizens cannot be recruited.
• Master's degree in social work from a school fully accredited by the Council on Social Work Education (CSWE); a doctoral degree cannot substitute for the master's degree.
• State licensure or certification to independently practice social work at the master's degree level.
• Proficiency in spoken and written English.
• At least one year of professional social work experience equivalent to the GS-11 grade level, demonstrating advanced practice skills and judgment, specialized knowledge in a major specialty program, and progressively complex program development, coordination, or oversight responsibilities.
• Skill in coordinating and implementing clinical programs within a specialty area.
• Knowledge of program coordination and administration, including consultation, negotiation, and monitoring.
• Ability to develop and implement policies, procedures, and practice guidelines for program operations.
• Skill in program development and outcome evaluation, including data analysis and reporting.
• Ability to provide training, education, and consultation to staff, Veterans, families, and community partners.
• Knowledge of advanced clinical social work practices and ability to independently provide specialized clinical services.
• Must pass a pre-employment physical evaluation and meet applicable background/security and onboarding requirements.
• Must participate in the seasonal influenza vaccination program.
• Must serve a one- or two-year trial period, subject to written certification for continued employment.
• Must submit transcripts and a license with the application.

Responsibilities

• Manage daily operations of the assigned specialty program.
• Develop and implement program policies, procedures, clinical guidelines, and protocols.
• Track and analyze program data, including referrals, utilization, demographics, and outcomes.
• Provide direct clinical services, including assessment, treatment planning, and evidence-based interventions.
• Provide education, in-service training, and consultation to VA staff, Veterans, families, and community agencies.
• Facilitate support groups and distribute appropriate educational materials.
• Coordinate with interdisciplinary teams across the medical center to enhance Veteran care.
• Conduct outreach to state, local, and community agencies, Veteran organizations, Guard/Reserve units, and other stakeholders.
• Serve as a liaison between the VA and community programs to support system navigation for Veterans.
• Participate in committees and work groups at local, VISN, and national levels when required.
• Support caregiver programs and assist with resource development and training.
• Perform program evaluation, performance improvement, research, policy development, and technical assistance activities.
• Independently conduct advanced clinical assessments and interventions; coordinate, implement, or oversee specialty program activities; and participate in program development, evaluation, and data collection initiatives.
• Serve as a subject matter expert for the assigned specialty area.
• Drive a government vehicle for community visits, outreach events, or home assessments, if required.

Benefits

• Federal employees and their families have access to a comprehensive federal benefits package.
• Selected applicants may request credit for prior work or military service toward annual leave accrual; approval is not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior