Compliance Coordinator Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Word and Excel.
• Strong computer skills and experience maintaining accurate records.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to handle sensitive conversations professionally.
• Ability to manage multiple assignments, prioritize responsibilities, and meet deadlines.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality when handling resident and financial information.
• Ability to work independently and collaborate with Property Management teams.
• Willingness to complete the required background check, driving record check, and 10-panel drug screening.

Nice To Haves

• Previous experience in rent collection, accounts receivable, or property management.
• Associate's or bachelor's degree in a related field.
• Experience working with delinquent accounts or repayment agreements.
• Familiarity with rental assistance programs and housing-related financial support.
• Experience preparing financial, delinquency, or collection reports.
• Background working with residents or customers experiencing financial hardship.

Responsibilities

• Identify residents with delinquent rental accounts who do not have active repayment agreements.
• Follow up promptly with residents about outstanding balances through phone calls, emails, written correspondence, and in-person visits.
• Work with residents to identify financial barriers and develop appropriate payment solutions.
• Assist with rent adjustments, hardship reviews, and repayment agreements.
• Connect residents with available rental assistance programs and community resources.
• Collaborate with Property Managers to monitor delinquency trends and collection activities.
• Support early-intervention strategies to reduce outstanding balances and prevent further delinquency.
• Coordinate timely eviction referrals when necessary and in accordance with established procedures.
• Prepare delinquency reports and maintain accurate resident account documentation.
• Participate in regular meetings with Property Managers to review collection efforts, challenges, and outcomes.
• Protect the confidentiality of resident information and comply with applicable regulations, policies, and procedures.