Compliance and Design Review Coordinator

Keystone Pacific Property Management • Palm Desert, CA

2d

About The Position

Keystone Pacific Property Management, LLC is hiring a Compliance and Design Review Coordinator. The role prepares evidence and ensures compliance for community association penalty matters, and serves as a liaison between homeowners and the Design Review Board. The coordinator conducts community inspections, documents violations, maintains records, supports compliance communications and hearings, and coordinates design review administration. The role also provides confidential administrative support to the Architectural and Community Standards Board and assists community members with design review standards and applications.

Requirements

• Valid driver’s license and ability to maintain a clean motor vehicle record.
• Reliable transportation and ability to drive to and from communities.
• 2–3 years of customer service experience.
• Organizational and computer skills.
• Ability to multitask.
• Strong attention to detail.
• Ability to maintain a positive attitude.
• Excellent interpersonal skills.
• Strong verbal and written communication skills.
• Proficiency in English.
• High school diploma or GED required.

Nice To Haves

• Bachelor’s degree.
• 1–2 years of HOA experience.

Responsibilities

• Complete community site visits for compliance inspections according to contracted terms.
• Document, photograph, and record violations while maintaining accurate records.
• Maintain records of complaints and inspections and work with homeowners to resolve issues.
• Assist in creating and adopting policies based on state statutes and association governing documents.
• Review and sign compliance communications.
• Serve as a point of contact for member calls, communications, and compliance matters.
• Prepare facts and evidence for hearings and penalty matters for the manager.
• Provide confidential administrative support to the Architectural and Community Standards Board and liaise between homeowners and the Design Review Board.
• Coordinate design review administration.
• Assist community members with Design Review Standards and architectural design review applications.
• Inspect completion of design review approvals and design review compliance matters.
• Update reports for managers.
• Scan and organize documents.
• Adhere to Keystone’s Core Values, Mission, and Vision.
• Perform additional job duties as required by the supervisor.

Benefits

• Competitive salary
• Work-life balance
• Career growth opportunities
• Training and mentorship from successful leaders in the HOA industry
• Mileage reimbursement
• Medical insurance (HMO and PPO)
• Dental insurance
• Vision insurance
• Flexible spending account
• Pet insurance
• Pre-paid legal services
• Employer-paid basic life and AD&D insurance
• Voluntary life and short-term disability insurance
• Free employee assistance program
• 401(k) retirement plan with company match
• Financial and health/wellness education
• Bereavement and mandated leave of absence
• Applicable paid time off (PTO)
• 12 paid holidays, including floating holidays, half days, and early office closures before certain major holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED