Program Coordinator, MCLE Compliance

The State Bar of California•San Francisco, CA

12d•$83,390 - $111,175•Hybrid

About The Position

The Office of Professional Competence (OPC) is seeking a Program Coordinator to support the State Bar of California’s Minimum Continuing Legal Education (MCLE) compliance program. Under general direction, this role performs professional administrative coordination and helps manage the MCLE compliance desk’s daily operations, including monitoring workload and backlog in HubSpot to meet turnaround targets. The position requires one day in the office per week and is based in the San Francisco or Los Angeles office. The Program Coordinator applies State Bar policies, rules, regulations, and procedures; reviews processes and maintains program transactions, records, and documents; prepares data, reports, correspondence, and research; contributes to policy and procedure evaluation; and develops and monitors assigned budget areas. The role also supports staff training, coordinates with State Bar departments and outside agencies, responds to attorneys and public inquiries, and designs, creates, remediates, and publishes MCLE content on the State Bar website. The position is classified as non-exempt and union represented. The annual salary range is $83,390 to $111,175. The Office of Professional Competence helps California attorneys practice law ethically through resources, administration of the MCLE program and Ethics Hotline, preventative education and outreach, committee and working-group support, Lawyer Referral Service certification, and support for the Lawyer Assistance Program.

Requirements

High school diploma.
One year of progressive experience in administrative or program-related work.
Knowledge of problem identification, analysis, and evaluation.
Knowledge of problem-solving and conflict-resolution methods and techniques.
Knowledge of principles for developing and managing educational and other programs.
Knowledge of web architecture and development tools.
Knowledge of computer information systems, including personal computer applications, word processing, and spreadsheet programs.
Knowledge of effective writing and verbal presentation principles.
Knowledge of program coordination and operations.
Working knowledge of State Bar offices and their functions, and general knowledge of other agencies and their interface with the State Bar.
Knowledge of computerized information and database recordkeeping systems.
Ability to apply departmental policies and practices to support program goals and prioritize assignments to meet timelines.
Ability to use modern office equipment, computer hardware and software, and internet- and web-based applications.
Ability to compile data and prepare narratives and reports.
Ability to respond appropriately to requests and inquiries from the public, State Bar members, and other departments.
Ability to communicate clearly and concisely, orally and in writing.
Ability to establish and maintain effective interpersonal relationships at all organizational levels and with the public.
Ability to maintain the confidentiality of information.
Ability to assess written documents and verbal requests, select alternatives, and make recommendations.
Successful completion of the State Bar selection process for this classification is required for applicants who meet the minimum qualifications.

Nice To Haves

College degree preferred, or a combination of education and experience sufficient to perform the position’s duties.
Strong writing skills, effective customer service experience, and ability to compile data and make recommendations.

Responsibilities

Coordinate daily MCLE compliance desk operations in HubSpot and monitor workload and backlog to meet turnaround targets.
Perform professional work applying State Bar policies, rules, regulations, and procedures.
Review processes and maintain program transactions, records, and other documents.
Prepare and maintain statistical data, reports, correspondence, special studies, and research.
Provide input on developing and evaluating program policies and procedures, and propose changes to operating methods.
Develop and monitor the annual budget in assigned areas and create financial and programmatic reports.
Train other staff in program procedures as needed.
Coordinate activities with State Bar departments and outside agencies, and respond to inquiries from attorneys and the public.
Design, create, remediate, and publish MCLE content on the State Bar website.
Coordinate publicity, materials, speakers, registration, and programs for State Bar events, as applicable.
Prepare meeting-site operations, including event schedules and timelines; communicate program requirements and assist with facility negotiations, as applicable.
Represent the State Bar at programs and functions, as applicable.
Perform other similar or related duties consistent with the general level of the job.