Compliance Coordinator

Essen Medical Associates•New York, NY

11d•Onsite

About The Position

The Compliance Coordinator supports Essen Health Care’s behavioral health program in meeting regulatory, accreditation, payer, and internal policy requirements. The role monitors documentation and clinical practices, coordinates audits and corrective actions, supports staff training, and helps maintain ethical, high-quality, and legally compliant care. The coordinator monitors applicable federal, state, and local requirements; supports accreditation and licensing survey readiness; tracks regulatory changes; conducts workflow audits and internal monitoring; prepares audit reports; and develops and follows up on corrective action plans. The role also coordinates incident, grievance, and complaint documentation; assists with investigations; maintains policies and training records; supports privacy incident review and release-of-information processes; verifies credentialing and screening; maintains compliance dashboards; and advises staff on compliance questions. The position is primarily office-based, with local travel between program sites as needed and occasional extended hours during audits or surveys.

Requirements

Bachelor's degree in health administration, social work, psychology, public health, or a related field, or equivalent experience.
At least 2 years of experience in healthcare compliance, quality assurance, or a related setting.
Working knowledge of HIPAA, 42 CFR Part 2, and behavioral health documentation and billing standards for Article 28, 31, and 32 (OASAS).
Strong attention to detail, analytical ability, and organizational skills.
Excellent written and verbal communication skills, with the ability to explain requirements clearly to clinical staff.
Proficiency with electronic health records and Microsoft Office or similar tools.

Nice To Haves

Master's degree in a related field.
Certification such as CHC (Certified in Healthcare Compliance), CHPC, or similar.
Experience with accreditation surveys or state licensing audits.

Responsibilities

Monitor compliance with federal, state, and local regulations governing behavioral health services, including HIPAA, 42 CFR Part 2, CMS requirements, and state licensing standards.
Support readiness for accreditation and licensing surveys, including DOH and OMH agency reviews.
Track regulatory changes and communicate updates to leadership and program staff.
Conduct workflow audits for documentation completeness, treatment plan timeliness, consent and authorization, and billing accuracy.
Perform internal monitoring of client rights and mandated reporting.
Prepare audit reports with findings, trends, and recommendations.
Develop, track, and follow up on corrective action plans and plans of correction.
Coordinate review and documentation of incidents, grievances, and complaints, including timely reporting to external agencies as required.
Assist with investigations and root cause analysis as directed.
Draft, update, and maintain policies and procedures, including version control and annual review schedules.
Coordinate and deliver compliance training for new hires and ongoing staff, including HIPAA/privacy, confidentiality of substance use disorder records, documentation standards, and ethics.
Track completion of required trainings, certifications, and licensure.
Assist the Compliance Officer and Medical Records department with privacy incident review, breach assessment, and release-of-information processes.
Verify credentialing, background checks, and exclusion list screenings.
Maintain compliance dashboards and report metrics to leadership and the Compliance/Quality Committee.
Serve as a resource for clinical and administrative staff on compliance questions.
Participate in quality improvement initiatives and committees.