Compliance Coordinator

CCMC•Scottsdale, AZ

About The Position

CCMC is a community management company specializing in master-planned communities. The Compliance Coordinator works in a team environment, supports other departments, and works closely with the Community Manager. The role provides service to homeowners while helping preserve and enhance property standards in an upscale, master-planned community with residential neighborhoods, recreational amenities, schools, retail and dining, commercial developments, and a medical campus.

Requirements

  • Professional and adaptable, with good time management and demonstrated ability to maintain the confidentiality of business matters.
  • Self-motivated, dependable, organized, and efficient, with excellent problem-solving skills.
  • Computer skills, including strong working knowledge of Microsoft Outlook, Word, and Excel.
  • Ability to communicate effectively orally and in writing, with high attention to detail.
  • Excellent telephone manner and commitment to the highest possible customer service.
  • Valid driver’s license in the state of employment and a personal vehicle with current liability insurance; standard mileage reimbursement is provided.
  • Must pass a pre-employment drug screen and background check.
  • If driving is or becomes a job requirement, maintain a valid state driver’s license for the vehicle class, a clean motor vehicle report, and current automobile insurance at statutory limits; promptly notify Human Resources of changes to motor vehicle standing.

Nice To Haves

  • Experience with HOA operations is preferred.

Responsibilities

  • Provide education, materials, information, and assistance to new and existing homeowners.
  • Conduct compliance checks and document, photograph, and record violations.
  • Issue violations related to property maintenance and aesthetics.
  • Track and coordinate the fine process.
  • Review architectural requests and ensure they are submitted correctly.
  • Respond professionally to resident phone calls and emails.
  • Submit work orders to maintenance staff and vendors when necessary.
  • Receive and process assessment payments.
  • Process weekly debit card transactions and deposits.
  • Greet residents, guests, and vendors entering the association office.

Benefits

  • Comprehensive benefits package including medical, dental, and vision.
  • Wellness program.
  • Flexible Spending Accounts.
  • Company-matching 401k contributions.
  • Paid time off for vacation, holidays, medical, and volunteering.
  • Paid parental leave.
  • Training and educational assistance.
  • Employee Assistance Program and Calm Health support programs.
  • Optional short- and long-term disability, life insurance, and pet insurance.
  • Caring team dedicated to employee success.
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