Community Manager Jobs

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Community Manager

Envolve LLC•Wake Forest, NC

About The Position

Envolve Client Services Group is seeking a Community Manager for Crenshaw Trace Apartments. The Community Manager is responsible for the overall performance and day-to-day operation of the assigned property, including leading on-site staff, leasing and marketing, market analysis, resident relations, and property budgeting. The role focuses on resident satisfaction, property upkeep, efficient and profitable operations, and compliance with applicable affordable housing programs and Fair Housing laws. The position requires tax credit experience and at least three years of experience as a Community Manager, Assistant Community Manager, or equivalent management experience. A high school diploma or equivalent is required; some college and HCCP certification are preferred. The role may require weekend and holiday work when business needs require, as well as travel for training and occasional business meetings. Background screening and a drug test are required.

Requirements

  • Tax credit experience is required.
  • High school diploma or equivalent.
  • At least 3 years as a Community Manager or Assistant Community Manager, or equivalent management experience.
  • Valid driver's license.
  • Strong financial management skills, including budgeting, forecasting, and cost control.
  • Ability to lead community staff effectively in a fast-paced, changing environment.
  • Strong multitasking skills and ability to meet deadlines.
  • Professional and effective communication with coworkers, residents, vendors, and corporate staff.
  • Proficiency with Microsoft Office, including Excel, Word, and Outlook.
  • Ability and willingness to work weekends and holidays when business requires.
  • Ability to travel for training and occasional business meetings.
  • Must pass a background screening and drug test.

Nice To Haves

  • Some college education.
  • HCCP Certification.
  • Experience with Yardi.

Responsibilities

  • Oversee all aspects of the assigned property's day-to-day operations.
  • Ensure the property's physical aspects are functional and maintained in an attractive condition.
  • Interact with residents, respond proactively to their needs, develop relationships, and support resident retention.
  • Improve net operating income through effective cost control and manage the property efficiently and profitably in line with market conditions and company objectives.
  • Develop annual operating and capital budgets while considering their potential impact on net operating income.
  • Coordinate and supervise resident improvements and other capital projects.
  • Monitor and enforce resident lease obligations.
  • Maintain strict adherence to State and Federal Fair Housing laws.
  • Communicate with site staff and ensure compliance with personnel policies and procedures.
  • Direct and oversee property maintenance staff and ensure units and spaces are market-ready.
  • Promote safe work practices and help ensure the safety of the site and its occupants.
  • Conduct scheduled property inspections and recommend and coordinate necessary maintenance projects.
  • Bid, negotiate, and manage vendor service contracts and one-time projects.
  • Evaluate market conditions and trends to maintain knowledge of the property and competitive properties.
  • Train and mentor office staff on sales and marketing materials to maximize rental income and occupancy.
  • Ensure compliance with applicable affordable housing programs, including HUD Subsidy, USDA, RD, LIHTC, HOME, and other state and local programs.
  • Provide required reports and complete other assigned tasks.

Benefits

  • Competitive salaries and bonuses
  • Medical
  • Dental
  • Vision
  • 401(k) plan with employer match
  • Short-term disability
  • Long-term disability
  • Life/AD&D
  • Paid Time Off
  • 11 paid holidays
  • Employee Assistance Program
  • Career advancement opportunities
  • Training and Development

Career Resources

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