Assistant Community Manager - ECL

Allied Residential•Seattle, WA

About The Position

Allied Residential is hiring an Assistant Community Manager to partner with the Community Manager and help oversee daily community operations, resident satisfaction, and financial performance. The role works with residents, prospective residents, and community employees on leasing, rent collection, resident concerns, property inspections, and operational problem-solving. The Assistant Community Manager may manage community issues when the Community Manager is absent and will supervise community employees in accordance with company policies and applicable laws.

Requirements

  • Six months to one year of related property management or leasing experience, or equivalent education and training.
  • Strong skills in Microsoft Office Suite, including Outlook, Excel, and Word.
  • Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages.
  • Proven leadership, problem-solving, and customer service skills.
  • Ability to work in office and property environments, including conducting unit inspections in varying weather conditions.
  • Ability to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.
  • Experience with MFTE, BOND, and LIHTC is required.

Nice To Haves

  • Experience with Yardi or RealPage is highly preferred.

Responsibilities

  • Support the Community Manager in overseeing all aspects of community operations.
  • Show apartments to prospective residents, explain lease terms, and highlight community amenities.
  • Provide information about local schools, shopping, recreation, and transportation.
  • Process lease agreements, collect deposits, and manage rental payments.
  • Respond to and resolve resident concerns involving maintenance, utilities, and service issues.
  • Inspect vacant units to identify repair and maintenance needs.
  • Manage community issues when the Community Manager is absent.
  • Attend and actively participate in regular meetings and training sessions.
  • Supervise community employees in accordance with company policies and applicable laws.

Benefits

  • 152 hours (19 days) of paid time off annually, with carry-over up to 120 hours and longevity PTO at 6 and 10 years.
  • 9 paid holidays.
  • Comprehensive health benefits, including medical, dental, vision, life, and disability coverage, effective the first of the month after 60 days.
  • Health Savings Accounts and Flexible Spending Accounts.
  • Employee Assistance Plan.
  • 401(k) with employer match of 25% of contributions up to 4% of eligible pay.
  • Continuous professional development and advancement opportunities.
  • Property-specific incentive programs, which may include occupancy-based incentives, lease-up bonuses, financial performance bonuses, or annual performance-based awards; eligibility and criteria are determined by the assigned property's ownership group.
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