Community Manager - Loxley Chase

SYNCO Properties•Winston-Salem, NC
•Onsite

About The Position

SYNCO Properties, Inc. is seeking an experienced, resident-focused Community Manager to lead the day-to-day operations of a residential apartment community in Clemmons, North Carolina. This is an exempt, fully on-site leadership role for a hands-on professional focused on team leadership, operational excellence, and a high-quality resident experience. The Community Manager manages the community in accordance with SYNCO Properties’ policies and procedures. The role focuses on maximizing occupancy, revenue, and long-term asset value while maintaining the property’s physical condition and resident satisfaction.

Requirements

  • High school diploma or equivalent required.
  • Three or more years of apartment or property management experience preferred.
  • Strong leadership, leasing, sales, and customer service skills.
  • Experience with Yardi or similar property management software required.
  • Excellent verbal and written communication skills.
  • Ability to walk the property and climb stairs daily.
  • Valid driver’s license and current vehicle insurance required.

Nice To Haves

  • College coursework or degree preferred.
  • CAM or ARM designation preferred.

Responsibilities

  • Oversee daily operations, leasing, marketing, and resident relations.
  • Lease apartments to qualified applicants while maintaining screening standards.
  • Ensure units and common areas are market-ready and well maintained.
  • Supervise, train, schedule, and evaluate on-site staff.
  • Manage rent collections, delinquency follow-up, reporting, and budgets.
  • Coordinate maintenance activities, vendor work, and contract oversight.
  • Complete weekly and monthly operational and financial reports accurately and on time.
  • Enforce company policies, Fair Housing laws, OSHA requirements, and risk management standards.
  • Maintain positive resident relationships and resolve concerns professionally.
  • Create the on-call rotation and respond to after-hours emergencies.

Benefits

  • Competitive salary with quarterly and discretionary bonus programs.
  • Generous apartment rental discounts.
  • Medical, dental, life, short-term disability, and long-term disability coverage.
  • 401(k) with company match: 100% of the first 3% and 50% of the next 2%.
  • 128–240 hours of PTO based on tenure, plus 11 paid holidays.
  • Wellness reimbursement up to $200 annually.
  • Employee Assistance Program (EAP) at no cost.
  • Ongoing training, promotion, and advancement opportunities.
  • New-employee referral bonus program.
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