Assistant Community Manager - Ascend Mirada

RangeWater • San Antonio, FL

7d • Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational facets of the community. Responsibilities include completing accounting and reporting tasks; preparing monthly close-out and financial reports; processing invoices; collecting rent, fees, and other payments; completing bank deposits, dispositions, and account reconciliations; and using the property management system to record, track, and report the property's financial activity.

The role also supports leasing, marketing, resident relations, vendor management, property safety and appearance, and lease enforcement. In the Community Manager's absence, the Assistant Community Manager serves as the on-site supervisor, coordinating daily operations and maintenance activities in accordance with company policies and procedures. The schedule is 40 hours in a regular work week, with weekend work required when scheduled. Site hours vary; typical hours are Monday through Friday, 9 a.m. to 6 p.m., Saturday, 10 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m.

Requirements

• High school diploma or GED equivalent.
• A current, valid driver's license.
• Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
• Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
• Ability to perform the essential job functions unaccompanied.
• Ability to work in an office environment and frequently be exposed to outdoor elements, including potentially unpleasant or hazardous temperatures, weather, odors, or landscape conditions.
• Ability to frequently stand, walk, reach, climb, stoop, and squat; intermittently sit and perform keyboard work.

Nice To Haves

• Experience in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
• Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

• Support in-person leasing and marketing efforts and complete the full leasing cycle to help achieve revenue and occupancy goals.
• Complete daily transactions and tasks related to the community's financial operations.
• Review and submit vendor, contractor, and service-provider invoices for payment, reconciling work performed or products purchased with company policies and procedures.
• Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
• Stay informed about changes in technology, industry standards, leasing and sales tools, and processes.
• Carry out lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
• Conduct property tours, provide clients or owners with performance updates, and meet with them as needed.
• Manage contractor and vendor relationships.
• Promote resident satisfaction by establishing and maintaining relationships with residents and co-workers.
• Maintain the property's safety, cleanliness, general appearance, and appeal; report equipment malfunctions and injuries or accidents involving employees, visitors, or residents.
• Ensure the property maintenance team complies with company standards for service requests.
• Serve as on-site supervisor in the Community Manager's absence by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing community operations in compliance with company policies and procedures.
• Monitor market and competitor conditions affecting occupancy and sales; develop and implement short- and long-term marketing plans and goals; and follow established policies for concessions, specials, and other occupancy programs.
• Perform other duties as assigned.
• Work weekends when scheduled.
• Travel locally for business errands, meetings, and training; non-local business travel may also be required.

Benefits

• Two or more weeks of paid time off.
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life insurance and short-term disability.
• Paid parental leave for birthing and non-birthing parents after six months.
• Potential opportunity for rent savings, depending on property and ownership.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED