Assistant Community Manager - Ascend Mirada

RangeWater Real Estate•San Antonio, FL

About The Position

The Assistant Community Manager supports and assists the Community Manager in overseeing the financial and operational aspects of the community. The role completes accounting and reporting tasks, prepares monthly close-out and financial reports, processes invoices, collects rent and other payments, completes bank deposits and account reconciliations, and uses property management software to record, track, and report the property's financial activity. The Assistant Community Manager also supports leasing, marketing, resident relations, property safety and appearance, vendor and contractor coordination, lease enforcement, and occupancy goals. In the Community Manager’s absence, this position acts as the on-site supervisor, organizing daily work and coordinating community operations in accordance with company policies and procedures.

Requirements

High school diploma or GED equivalent.
Must be available to work weekends when scheduled.
Must be able to perform essential job functions unaccompanied.
Strong communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word-processing, spreadsheet, and database-management programs for reporting.
Current valid driver's license.
Able to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Frequently able to stand, walk, reach, climb, stoop, and squat; intermittently able to sit and perform keyboard work.
Able to work in an office environment and frequently be exposed to outdoor elements, including potentially unpleasant or hazardous temperatures, weather, odors, or landscape conditions.
Able to undertake routine local travel for business errands, meetings, and training; non-local business travel may also be required.

Nice To Haves

Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Support in-person leasing and marketing efforts and complete the full leasing cycle to achieve revenue and occupancy goals.
Complete daily transactions and tasks related to the community’s financial operations.
Review and submit vendor, contractor, and service-provider invoices for payment, reconciling work performed or products purchased with company policies and procedures.
Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
Keep informed about changes in technology, industry standards, and leasing and sales tools and processes.
Carry out lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
Conduct property tours, provide owners or clients with performance updates, and meet with them as needed.
Manage contractor and vendor relationships.
Promote resident satisfaction by building and maintaining relationships with residents and co-workers.
Maintain the safety, cleanliness, general appearance, and appeal of the property; report equipment malfunctions and injuries or accidents.
Ensure the property maintenance team complies with company standards for service requests.
Act as the on-site supervisor when the Community Manager is absent by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing community operations in accordance with company policies and procedures.
Monitor market and competitor conditions affecting occupancy and sales; develop and implement short- and long-term marketing plans and goals to sustain occupancy.
Follow established policies regarding concessions, specials, and other occupancy programs.
Perform other duties as assigned.