Multi-Site Assistant Community Manager (Ascend at Kierland/Elite North)
About The Position
Mark-Taylor is hiring a Multi-Site Assistant Community Manager for Ascend at Kierland and Elite North in Scottsdale, Arizona. The role supports the smooth operation of both communities through accounting and leasing administration, resident service, and attention to community upkeep. The position also contributes to resident satisfaction and retention by responding to questions and concerns and helping provide a high-quality community experience. The anticipated base pay is $26.00–$27.00 per hour, with eligibility for bonuses based on achievement of operational metrics. The position is full-time. Benefits and housing discounts are subject to the conditions described in the posting.
Requirements
- At least one year of experience in luxury property management or luxury hospitality as a Leasing Consultant, Leasing Manager, Assistant Community Manager, Night Auditor, or in a similar role.
- Intermediate to advanced understanding of general accounting, bookkeeping, and reporting.
- Demonstrated ability to coach and develop others.
- Financial acumen and high proficiency in Microsoft Office Suite, including Excel.
- Excellent communication skills and professional presence.
- Basic understanding of written and verbal English.
Nice To Haves
- Associate's degree or equivalent professional experience.
- Experience with Resman, Yardi, or similar platforms is especially desirable.
Responsibilities
- Manage community-specific accounting activities, including daily bank deposits, recording collection activity, entering rental payments, preparing weekly reports, and completing monthly financials.
- Ensure apartment homes are ready for move-in.
- Ensure legal documents are processed and properly served to residents.
- Assist with lease transactions, including preparing leases, gathering applicant history, obtaining credit approvals, proofreading lease paperwork, processing move-ins, move-outs, and cancellations, and preparing renewal letters and paperwork.
- Respond promptly to resident concerns, questions, and requests, and take appropriate action to enhance resident satisfaction and retention.
- Respond knowledgeably to inquiries about the community, repairs, rent, and policies.
- Contribute to community cleanliness and curb appeal on an ongoing basis.
- Assist the Community Manager with planning and participating in resident functions.
- Assist with leasing responsibilities as needed.
Benefits
- Employee rent discounts, subject to availability at each community.
- Access to Mark-Taylor amenities.
- Employee appreciation events.
- Career growth opportunities.
- 401(k) with company match.
- Paid time off, sick time, holidays, and volunteer time.
- Medical, dental, and vision benefits.
- Bonuses based on achievement of operational metrics.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
