Multi-Site Assistant Community Manager (Ascend at Kierland/Elite North)
About The Position
Mark-Taylor is hiring a Multi-Site Assistant Community Manager for Ascend at Kierland and Elite North in Scottsdale, Arizona. The role supports the smooth operation of both communities through accounting and leasing administration, resident service, and contributions to community cleanliness and curb appeal. The position also involves helping prepare apartment homes for move-in and assisting with resident events and leasing responsibilities. The anticipated base pay is $26.00–$27.00 per hour, with eligibility for bonuses based on achievement of operational metrics. Benefits listed for full-time employees include employee rent discounts, access to Mark-Taylor amenities, employee appreciation events, career growth opportunities, a 401(k) with company match, paid time off, sick time, holidays, volunteer time, and medical, dental, and vision benefits. Housing discounts are subject to availability at each community. Mark-Taylor is an equal opportunity employer and a drug-free workplace. Employees undergo pre-employment screening that includes drug testing.
Requirements
- At least one year of experience in luxury property management or luxury hospitality as a Leasing Consultant, Leasing Manager, Assistant Community Manager, Night Auditor, or in a similar role.
- Intermediate to advanced understanding of general accounting, bookkeeping, and reporting.
- Demonstrated coaching and development ability.
- Financial acumen and high proficiency in Microsoft Office Suite, including Excel.
- Excellent communication skills and professional presence.
- Basic understanding of written and verbal English.
Nice To Haves
- Associate's degree or equivalent professional experience.
- Experience using Resman, Yardi, or similar platforms.
Responsibilities
- Manage community-specific accounting activities, including daily bank deposits, recording collection activity, entering rental payments, preparing weekly reports and monthly financials, and ensuring apartment homes are ready for move-in.
- Ensure required legal documents are processed and properly served to residents.
- Assist with lease transactions by preparing leases, gathering applicant history, obtaining credit approvals, proofreading lease paperwork, processing move-ins, move-outs and cancellations, and preparing renewal letters and paperwork.
- Respond promptly to resident concerns, questions, and requests, taking appropriate action to improve resident satisfaction and retention.
- Respond knowledgeably to inquiries about the community, repairs, rent, and policies.
- Contribute to community cleanliness and curb appeal on an ongoing basis.
- Assist in planning and participating in resident functions as directed by the Community Manager.
- Assist with leasing responsibilities as needed.
Benefits
- Employee rent discounts, subject to availability at each community.
- Access to Mark-Taylor amenities.
- Employee appreciation events.
- Career growth opportunities.
- 401(k) with robust company match.
- Paid time off, sick time, holidays, and volunteer time.
- Medical, dental, and vision benefits for full-time employees.
- Bonuses based on achievement of operational metrics.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
