Community Manager Jobs

About The Position

Requirements

• High school diploma or GED equivalent.
• Two years of property management experience, including Leasing Consultant and Assistant Community Manager experience.
• Valid driver's license.
• Ability to communicate effectively and build trust with team members, vendors, prospects, clients, and other teams.
• Ability to interpret financial reports and make informed decisions within budget constraints.
• Ability to resolve resident conflicts and disputes professionally.
• Customer-focused service and commitment to kindness, community, and connection.
• Ability to train and develop team members and support their success.
• Positive, enthusiastic, passionate, and driven approach to day-to-day operations.

Nice To Haves

• Six months of community manager experience in multifamily housing is highly preferred.
• Experience with Yardi, Knock, and Microsoft is highly preferred.
• CAM, CAPS, real estate, and/or property management license preferred.

Responsibilities

• Manage budgets, rent collection, financial reporting, move-outs, deposit accounting, and delinquency tracking.
• Maintain accurate records using platforms such as Yardi and Knock, and ensure compliance with company policies and legal standards.
• Conduct regular inspections to maintain property curb appeal and quality.
• Drive leasing, renewals, pricing strategies, occupancy, and resident retention.
• Partner with maintenance on work orders and preventative care.
• Oversee vendor services to ensure quality, safety, and timeliness.
• Hire, train, coach, and support team members; hold weekly team meetings and foster a positive team culture.
• Address escalated resident concerns professionally and plan and lead resident events.
• Monitor and respond to online reviews and communicate with leadership and ownership groups.
• Conduct tours, respond to leads, guide prospects through leasing, and ensure applications, renewals, and related documents are completed accurately and on time.
• Create and manage social media content for the community.
• Maintain clean, welcoming office, amenity, and common areas.

Benefits

• Monthly leasing and renewal commissions and quarterly performance bonuses in addition to salary.
• Career Path Program and Learning and Development support.
• Dental insurance.
• Medical and vision coverage.
• Health and wellness incentives.
• 401(k) retirement match program.
• Paid time off, including birthday leave.
• Paid sick time off.
• Pet insurance.
• Paid maternity, paternity, and adoption leave options.
• 24/7/365 telehealth access.
• Company-paid life insurance.
• Retirement planning.