Assistant Community Manager

Morgan Properties•Pittsburgh, PA
•$21 - $23

About The Position

Morgan Properties is seeking an Assistant Community Manager for Maiden Bridge Apartments in Pittsburgh, Pennsylvania. The role focuses on delivering positive resident experiences, providing customer service, supporting community operations, and handling administrative tasks. The Assistant Community Manager serves as a point of contact for residents and visitors, assists with tours and move-ins and move-outs, helps maintain the property and resident records, and supports community events and reporting.

Requirements

  • At least 2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to problem-solve and stay organized in a fast-paced environment.
  • Valid driver’s license and willingness to drive between communities if needed.

Responsibilities

  • Serve as a friendly point of contact for residents and visitors.
  • Respond to resident needs with empathy and professionalism.
  • Conduct community tours for walk-ins and tours scheduled by the Regional Sales Team.
  • Support move-ins and move-outs.
  • Escalate resident concerns to leadership when needed.
  • Inspect homes before move-in to ensure quality.
  • Walk the property and flag maintenance or curb appeal issues.
  • Assist in planning and executing resident events.
  • Help ensure safety standards and community policies are followed.
  • Keep resident records accurate and up to date.
  • Assist in preparing community reports.
  • Support day-to-day administrative tasks as assigned.

Benefits

  • 20% apartment rental discount
  • $300 Morgan Essentials paid quarterly
  • Renewal commissions
  • Education/tuition reimbursement
  • Medical, dental, and vision insurance
  • Life and AD&D insurance
  • 401(k) retirement plan with company match
  • Generous paid time off, including 10 holidays per year and sick leave
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