Community Engagement Manager Jobs

About The Position

Requirements

• A minimum of 3 years’ experience in fundraising, community engagement, revenue generation or fundraising operations at a senior level
• Experience managing staff, including onboarding, coaching and performance management
• Proven experience managing fundraising or customer portfolios with revenue or retention accountability
• Strong experience using CRM systems to manage supporter or customer engagement and track activity
• Demonstrated ability to grow supporter, customer or client relationships through proactive engagement strategies
• Experience working with data and insights to improve operational processes, supporter experience or campaign performance
• Experience managing workflows, resolving issues and improving processes

Nice To Haves

• Experience in fundraising, not-for-profit or purpose-led organisations
• Experience leading seasonal, temporary or campaign-based teams
• Experience supporting large-scale campaigns, events or community initiatives
• Knowledge of supporter stewardship, donor retention or fundraising lifecycle strategies
• Experience improving operational processes through automation or workflow optimisation

Responsibilities

• Manage a portfolio of fundraisers and donors with accountability for revenue growth, retention and supporter engagement
• Build meaningful relationships with fundraisers, donors and community leaders to increase long-term support
• Use CRM data, supporter insights and AI-enabled tools to improve fundraising performance and supporter journeys
• Identify new fundraising opportunities and convert inbound interest into active supporters
• Lead operational delivery across donation processing, supporter communications and campaign readiness
• Manage end-to-end remittance and donation reconciliation processes alongside Finance
• Hire, onboard, train and lead seasonal campaign staff during peak campaign periods
• Act as the escalation point for complex supporter issues during campaign season
• Represent Movember at fundraising events and community activations
• Partner cross-functionally with Marketing, Partnerships, Tech and Impact teams to improve supporter experience and fundraising outcomes

Benefits

• Health insurance
• vision
• dental benefits
• 401k
• Free Headspace subscription
• Employee Assistance Program
• 20 vacation days per year
• Relaxed dress code
• Fun and collaborative culture
• Free breakfast & coffee bar