Community Engagement & Communications Manager (Marketing)

Donor Network of Arizona•Tempe, AZ

About The Position

The Community Engagement & Communications Manager at Donor Network of Arizona leads strategic communications, marketing, community outreach, donor registry growth initiatives, and events to inspire Arizonans to register as organ and tissue donors. This role develops community partnerships, oversees communications and branding strategies, and leads a team working to advance the organization’s mission. As a key leader in the Community Engagement & Communications department, the manager drives awareness, engagement, and donor registration efforts across Arizona. The position provides leadership, coaching, performance management, and professional development for team members, and oversees department workflows, priorities, training, competencies, and staff development. It manages communications, branding, and marketing activities to ensure quality and alignment with the organization’s mission and brand standards. The manager also oversees the creation and distribution of marketing and communications materials, serves on the media and crisis communications response team, and leads community relationships, signature events, and outreach initiatives. The role oversees the Arizona Donor Registry, including initiatives, data accuracy, issue resolution, and registration growth strategies. It collaborates with internal and external partners to develop programs that increase donor registrations and support organizational goals. The manager champions Donor Network of Arizona’s mission, vision, and values and fosters a collaborative, service-oriented culture. The position requires a valid driver license and access to an insured, reliable automobile for travel.

Requirements

Bachelor’s degree; relevant work experience may be substituted for academic requirements.
At least 4 years of experience in marketing, public relations, and/or communications.
At least 2 years of supervisory experience.
Valid driver license.
Access to an insured and reliable automobile for travel.

Nice To Haves

5 or more years of experience in a related field.

Responsibilities

Lead strategic communications, marketing, community outreach, donor registry growth initiatives, and events.
Develop meaningful community partnerships and oversee communications and branding strategies.
Provide leadership, coaching, performance management, and professional development for team members.
Oversee department workflows, priorities, training, competencies, and staff development.
Manage communications, branding, and marketing activities to ensure consistency, quality, and alignment with the organization’s mission and brand standards.
Oversee the creation and distribution of marketing and communications materials, including digital content, social media, newsletters, presentations, media relations, photography, video, and other multimedia projects.
Serve as a member of the organization’s media and crisis communications response team.
Develop, manage, and strengthen relationships with community organizations, volunteers, multicultural groups, workplace partners, and other stakeholders.
Lead the planning and execution of signature events, community outreach activities, and other initiatives.
Identify opportunities to increase public awareness of donation and encourage donor registration throughout Arizona.
Oversee the Arizona Donor Registry, including registry initiatives, data accuracy, issue resolution, and registration growth strategies.
Collaborate with internal and external partners to develop and implement programs that increase donor registrations and support organizational goals.
Champion the organization’s mission, vision, and values while fostering a collaborative and service-oriented culture.