Community Engagement & Communications Manager (Marketing)

Donor Network of Arizona•Tempe, AZ

4d•Hybrid

About The Position

The Community Engagement & Communications Manager leads strategic communications, marketing, community outreach, donor registry growth initiatives, and event engagement efforts to inspire Arizonans to register as organ and tissue donors. The role develops community partnerships, oversees communications and branding strategies, and leads a team advancing Donor Network of Arizona’s mission. It is a key leadership role in the Community Engagement & Communications department, driving awareness, engagement, and donor registration across Arizona. The manager leads and develops team members; oversees department workflows, priorities, training, competencies, and staff development; and manages communications, branding, and marketing activities to ensure quality and alignment with the organization’s mission and brand standards. The role oversees the creation and distribution of digital content, social media, newsletters, presentations, media relations, photography, video, and other multimedia projects, and serves on the media and crisis communications response team. The role also builds relationships with community organizations, volunteers, multicultural groups, workplace partners, and other stakeholders; leads signature events, outreach activities, educational programs, and internal engagement initiatives; and identifies ways to increase awareness and donor registration across Arizona. It oversees the Arizona Donor Registry, including initiatives, data accuracy, audits, issue resolution, and registration growth strategies, and collaborates with partners on programs supporting organizational goals.

Requirements

Bachelor’s degree in Communications, Marketing, or Public Relations; relevant work experience may substitute for academic requirements.
At least 4 years of experience in marketing, public relations, and/or communications.
At least 2 years of supervisory experience.
Valid driver license.
Access to an insured and reliable automobile for travel.

Nice To Haves

5 or more years of experience in a related field.

Responsibilities

Provide leadership, coaching, performance management, and professional development for Community Engagement & Communications team members.
Oversee department workflows, priorities, training, competencies, and staff development.
Manage communications, branding, and marketing activities in alignment with the organization’s mission and brand standards.
Oversee the creation and distribution of marketing and communications materials, including digital content, social media, newsletters, presentations, media relations, photography, video, and multimedia projects.
Serve as a member of the organization’s media and crisis communications response team.
Develop and strengthen relationships with community organizations, volunteers, multicultural groups, workplace partners, and other stakeholders.
Lead signature events, community outreach activities, educational programs, and internal engagement initiatives.
Identify opportunities to increase public awareness of donation and encourage donor registration throughout Arizona.
Oversee the Arizona Donor Registry, including initiatives, data accuracy, audits, issue resolution, and registration growth strategies.
Collaborate with internal and external partners to develop and implement programs that increase donor registrations and support organizational goals.
Champion the organization’s mission, vision, and values while fostering a collaborative, service-oriented culture.