Director Communications Community Engagement
About The Position
The Director of Communications and Community Engagement serves as an onsite extension of the Continental Marketing and Corporate Affairs team at HCA Healthcare hospitals. This role leads communications and community engagement efforts, aligns work with enterprise strategies, and supports hospital growth. The position reports to the Division AVP of Strategic Communications and has a dotted-line report to the Hospital CEO. The director develops and executes public relations and communications plans; supports executive messaging and colleague engagement; manages crisis communications and media relations; monitors patient feedback and drives service recovery; and ensures policy adherence in marketing and communications. The role also implements enterprise and division community engagement strategies, coordinates local events and programs, promotes the hospital’s reputation and community involvement, and supports colleague engagement initiatives such as the Hope Fund and volunteering. For marketing, the director aligns local marketing with enterprise strategies, provides insights for regional marketing plans, manages brand education and collateral, and supports physician relations and growth initiatives.
Requirements
- Bachelor’s degree required.
- At least 1 year of experience in a management role required.
- At least 5 years of experience in a related position or field required.
Responsibilities
- Develop and execute public relations and communications plans.
- Support executive messaging and colleague engagement.
- Manage crisis communications and media relations.
- Monitor patient feedback and drive service recovery.
- Ensure policy adherence in marketing and communications.
- Implement enterprise and division community engagement strategies.
- Coordinate local events and programs.
- Promote hospital reputation and community involvement.
- Support colleague engagement initiatives, including the Hope Fund and volunteering.
- Align local marketing with enterprise strategies.
- Provide insights for regional marketing plans.
- Manage brand education and collateral.
- Support physician relations and growth initiatives.
Benefits
- Comprehensive medical coverage, including prescription drug and behavioral health coverage, free telemedicine services, and free AirMed medical transportation.
- Dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, and pet insurance.
- Free counseling services and resources for emotional, physical, and financial wellbeing.
- 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
- Employee Stock Purchase Plan with a 10% discount on HCA Healthcare stock.
- Fertility and family-building benefits and adoption assistance.
- Referral services for child, elder, and pet care, home and auto repair, and event planning.
- Consumer discounts through Abenity and Consumer Discounts.
- Retirement readiness, rollover assistance services, and preferred banking partnerships.
- Education assistance, including tuition, student loan, certification support, and dependent scholarships.
- Colleague recognition program.
- Time Away From Work Program, including paid time off, paid family leave, disability coverage, and leaves of absence.
- Employee Health Assistance Fund offering free employee-only coverage to eligible full-time and part-time colleagues based on income.
- Market-rate compensation.
- Continuing education and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Director
