Community Engagement Director

SafePlace•Olympia, WA
•$85,000 - $89,000

About The Position

The Community Engagement Director recruits, places, trains, and supervises volunteers and interns, including practicum students. Working with the Executive Director, Executive Team, outreach staff, schools, universities, and community partners, the Director helps ensure SafePlace is visible and actively engaged throughout Thurston County. The role includes presenting information about the organization’s history, programs, and needs; recruiting volunteers for projects and events; and ensuring that external constituents have a positive experience with SafePlace. The Director oversees quality, culturally responsive volunteer and internship opportunities that support SafePlace’s programs and capacity. Responsibilities include supporting intern learning objectives, ensuring volunteers and interns have appropriate training and tools, maintaining partnerships, representing the organization in community groups, and developing annual strategies for agency visibility, capacity, and reputation. The role also supports compliance, program quality, accurate documentation and reporting, budget adherence, and staff, intern, and volunteer development.

Requirements

  • Master’s degree in social work, social services, criminal justice, or a related field, or an equivalent combination of education and experience.
  • Five years of experience working in a community-based organization or similar setting.
  • Three years of experience in supervision and personnel management.
  • Five years of experience in program management or program development.
  • Three years of experience with public speaking, training, or presenting.
  • Experience in conflict resolution, performance correction, and de-escalation skills.
  • Competence in culturally responsive program development or leadership.
  • Proficiency in Microsoft Office suite.
  • Strong verbal and written communication skills.
  • Reliable transportation, current auto insurance, and phone access.
  • Commitment to SafePlace’s philosophy, mission, vision, and values.

Nice To Haves

  • Master’s degree in social work that meets qualifications as an MSW practicum supervisor.

Responsibilities

  • Recruit, place, onboard, train, and supervise volunteers and interns, including practicum placements.
  • Coordinate with schools and universities to recruit and place interns, and ensure student learning objectives and program objectives are met.
  • Partner with the Executive Director, Executive Team, outreach staff, and program staff to support community engagement and internship placements.
  • Provide presentations about SafePlace’s history, programs, and needs, and recruit volunteers for projects, events, and other activities.
  • Develop and oversee quality, culturally responsive opportunities for volunteers and interns that support SafePlace’s capacity and programming.
  • Partner with community groups, businesses, clubs, service groups, and other constituents on donation drives, group projects, fundraisers, and other activities.
  • Help set strategic initiatives and direction, and partner with the Executive Director to design and implement annual strategies for agency visibility, capacity, and reputation.
  • Ensure compliance and accountability to applicable laws, contracts, agency policies and procedures, best practices, contract definitions, and service standards.
  • Ensure budget adherence and fiscal responsibility; monitor program expenses and confirm programs operate within approved budgets and fiscal policies.
  • Ensure confidentiality, security, and accurate documentation of program activities.
  • Support volunteers and interns with training and tools to perform their roles, provide quality services, complete administrative duties accurately, and contribute to a welcoming, inclusive, trauma-informed environment.
  • Maintain effective and sustainable partnerships that meet agency needs.
  • Represent SafePlace in relevant community taskforces, work groups, and meetings.
  • Track and report volunteer and intern hours accurately and on time; conduct time evaluations and adjust workflow and schedules according to program needs.
  • Coach, correct, and evaluate performance and progress toward objectives.
  • Review program data for accuracy, compliance, and relevance, and use it to recommend adjustments or enhancements.
  • Support program growth and professional development for staff, interns, and volunteers.
  • Model commitment to the agency’s values, mission, and vision.
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