Community Engagement Director

SafePlace•Olympia, WA

About The Position

The Community Engagement Director recruits, places, trains, and supervises volunteers and interns, including practicum placements. The role works with the Executive Director, Executive Team, outreach staff, program staff, schools, universities, and community partners to strengthen SafePlace’s visibility, community engagement, organizational capacity, and program growth. The Director provides presentations about the organization’s history, programs, and needs; recruits volunteers for projects and events; coordinates intern placements; and helps ensure positive experiences for external constituents. The Director oversees quality, culturally responsive opportunities for interns and volunteers; supports internship learning objectives; and helps ensure volunteers and interns are equipped to contribute to welcoming, inclusive, and trauma-informed services. The position also supports strategic initiatives, staff and participant development, compliance, fiscal responsibility, program quality, and effective community partnerships. It represents SafePlace in community meetings and taskforces and partners with the Executive Director on annual strategies for agency visibility, capacity, and reputation.

Requirements

  • Master’s degree in social work, social services, criminal justice, or a related field.
  • Five years of experience working in a community-based organization or similar setting.
  • Three years of experience in supervision and personnel management.
  • Five years of experience in program management or program development.
  • Three years of experience with public speaking, training, or presenting.
  • Experience in conflict resolution, performance correction, and de-escalation skills, or an equivalent combination of education and experience.
  • Competence in culturally responsive program development or leadership.
  • Proficiency in Microsoft Office Suite.
  • Strong verbal and written communication skills.
  • Reliable transportation, current auto insurance, and phone access.
  • Commitment to SafePlace’s philosophy, mission, vision, and values.

Nice To Haves

  • Master’s degree in social work that meets qualifications as an MSW practicum supervisor.

Responsibilities

  • Recruit, place, onboard, train, and supervise volunteers and interns, including practicum placements.
  • Develop and oversee quality, culturally responsive opportunities for interns and volunteers that support SafePlace’s capacity and programming.
  • Coordinate with schools and universities to recruit, place, and supervise interns, ensuring student learning objectives and program objectives are met.
  • Partner with program staff to support intern learning objectives and ensure volunteers and interns have the training and tools needed to succeed.
  • Provide presentations about SafePlace’s history, programs, and needs, and recruit volunteers for special projects, events, and other activities.
  • Partner with community groups, businesses, clubs, service organizations, and other constituents on donation drives, group projects, and community-sponsored fundraisers.
  • Partner with the Executive Director to design and implement annual strategies for agency visibility, capacity, and reputation.
  • Represent SafePlace at relevant community taskforces, work groups, and meetings.
  • Support strategic initiatives and program direction, compliance, program growth, and professional development for staff, interns, and volunteers.
  • Ensure compliance and accountability with applicable laws, contracts, agency policies and procedures, and best practices.
  • Ensure outreach efforts meet contract definitions and service standards, and maintain confidentiality, security, and accurate documentation of program activities.
  • Ensure volunteers and interns contribute to a welcoming, inclusive, and trauma-informed environment and provide quality services and accurate administrative work.
  • Maintain effective and sustainable program partnerships that meet agency needs.
  • Track and report volunteer and intern hours accurately and by deadlines; conduct time evaluations and adjust workflows and schedules to program needs.
  • Coach, correct, and evaluate performance and progress toward objectives.
  • Review program data for accuracy, compliance, and relevance, and use it to recommend adjustments or enhancements.
  • Monitor program expenses and ensure fiscal-policy compliance and operation within approved budgets.
  • Ensure budget adherence and fiscal responsibility according to agency expectations and policies.
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