Director of Community Engagement

194660 Axess Family Services•Akron, OH

About The Position

The Director of Community Engagement works to diversify Axess Family Services’ funding base and increase the agency’s community visibility, influence, and interaction through written materials, media channels, social media, and public relations. The role plans and executes major gifts, planned giving, fundraising, special events, and special campaigns across the organization. The Director reports to the Executive Director. The position develops and maintains donor relationships, oversees fundraising and donor-recognition programs, and helps coordinate communications and public engagement. It also represents Axess Family Services in community activities and collaboratives, and works with organizational leadership, volunteers, and interns to advance development activities. The role must comply with agency policies, applicable regulations and requirements, and the agency’s written compliance standards. The job includes regular sitting and use of hands, frequent reaching, and occasional standing, walking, climbing or balancing, and stooping, kneeling, crouching, or crawling. It requires frequently lifting up to 25 pounds; occasional lifting of 25 to 50 pounds may be required, though those duties may be shifted to accommodate lifting restrictions. The work environment may include close-vision tasks, occasional exposure to moving mechanical parts, outdoor weather, and electrical-shock risk while using standard office equipment. Noise is low to moderate, and stress may be high at times.

Requirements

Bachelor’s degree in marketing, communications, or a related field.
Five years of experience in professional fundraising.
Proven ability to motivate staff, board members, and community members.
Strong interpersonal and writing skills.
Ability to meet agency requirements for a criminal background check through the Ohio Bureau of Criminal Identification & Investigation.
Reliable transportation.
Ability to meet agency requirements for driving insurability.
Unrestricted State of Ohio driver’s license.

Responsibilities

Develop and execute Axess Family Services’ annual fundraising plan.
Develop and maintain ongoing relationships with donors.
Build a planned-giving program focused on deferred gifts.
Maintain gift-recognition programs and the donor database, ensuring appropriate and timely gift recognition.
Create and execute a strategy to build a large, sustained base of annual individual donors.
Oversee special events and campaigns, such as the holiday basket program and back-to-school supply campaign.
Coordinate fundraising special events.
Work with the management team to focus fundraising efforts and assist in planning and organizing events identified and prioritized by leadership.
Participate in advisory-board activities for select boards as needed.
Oversee social media activity and assist with website maintenance.
Assist with and approve publications, including e-newsletters, the biannual print newsletter, annual report, and press releases.
Utilize and manage volunteers and interns in the Development Department.
Make public appearances to share information about Axess Family Services.
Represent Axess Family Services in community activities, events, and collaboratives, and build relationships with relevant community affiliates.
Comply with agency policies and procedures, COA and HRSA regulations, federal and state requirements, and educational, certification, and registry requirements.
Perform other duties as assigned.
Comply with AFS written standards, including its Compliance Program, Standards of Conduct, and policies and procedures.