Community Engagement Manager

Community Action Partnership of Strafford County•Dover, NH

2d•$60,000 - $65,000

About The Position

Community Action Partnership of Strafford County (CAPSC), located in Dover, New Hampshire, is seeking a Community Engagement Manager to strengthen relationships with community leaders, businesses, and local organizations. Reporting to the Director, the role leads volunteer initiatives, cultivates partnerships, coordinates gifts in-kind, and supports fundraising campaigns. The Manager works collaboratively with colleagues and partners to expand opportunities for community involvement and connect agency needs with community resources in support of CAPSC’s mission. CAPSC serves Strafford County through programs including early education, childcare, family support, energy assistance, food and nutrition, housing and shelter, and senior support. The agency has a budget of approximately $19 million and more than 140 team members, and serves 13 cities and towns. The successful candidate will be a proactive relationship builder who can work independently, manage multiple priorities, communicate effectively, and approach challenges resourcefully while demonstrating a strong commitment to CAPSC’s mission. The position offers a salary range of $60,000 to $65,000, commensurate with experience. Applications are reviewed on a rolling basis, and the position remains open until filled.

Requirements

Three to five years of experience in development, community engagement, nonprofit operations, volunteer management, or a related field.
Strong organizational and project management skills, including the ability to manage competing priorities, meet deadlines, and maintain attention to detail.
Proficiency in Microsoft 365 applications and experience with CRM, volunteer management, and digital design platforms.
Ability to maintain confidentiality, exercise sound judgment, solve problems independently, and collaborate effectively across departments.
Relationship management skills, including the ability to cultivate and sustain productive partnerships with staff, donors, volunteers, and other key stakeholders.
Excellent communication, interpersonal, and active listening skills, including the ability to engage respectfully and effectively with people from diverse socioeconomic, educational, and cultural backgrounds and life experiences.
Ability to travel and attend meetings, events, and activities as needed, including occasional evenings and weekends.

Nice To Haves

Bachelor’s degree preferred.
Familiarity with Raiser's Edge, VolunteerHub, and Canva preferred.
Knowledge of Strafford County, surrounding communities, and local resources preferred.

Responsibilities

Cultivate and steward relationships with businesses, civic organizations, and community groups to strengthen partnerships and expand support for CAPSC’s mission and programs.
Identify and coordinate opportunities for community involvement through philanthropy, donation drives, volunteer service, and other forms of support.
Lead volunteer recruitment, onboarding, and engagement across CAPSC’s programs and initiatives.
Collaborate with program staff to identify donated goods and services that address agency needs and align with agency priorities.
Coordinate gifts in-kind, including communications, gift acceptance, logistics, and documentation in Raiser's Edge to ensure accurate gift recognition.
Develop promotional and outreach materials, including flyers, social media content, and other communications, in accordance with approved branding guidelines.
Maintain detailed records of volunteer service, community partnerships, and in-kind donations to support accurate reporting and program evaluation.
Support the planning and execution of fundraising events.
Coordinate CAPSC’s participation in community events and outreach activities to increase awareness of services and foster connections.