Manager, Market Engagement Lead - Community Impact & Investment (National & Greater Washington DC)

Capital One • McLean, VA

11d • $151,900 - $173,400 • Hybrid

About The Position

The Manager, Market Engagement Lead will lead initiatives across Capital One’s national and Mid-Atlantic Community Impact and Investment portfolios, based in Greater Washington, DC. The role translates community insights into national and regional market strategies and philanthropic investments aligned with enterprise priorities and community impact goals. It supports a multiyear transformation to better connect business strategy and social impact, develop more holistic approaches to community investment, use associate volunteer time and talent strategically, and apply data, analytics, research, and inclusive design to guide business partners on financial inclusion.

The role requires understanding challenges and opportunities nationally and in the Greater Washington, DC region, then using market intelligence to design and invest in high-impact programs with demonstrable outcomes that advance socioeconomic mobility and support Capital One’s reputation and business agenda. The leader oversees research and market scans, cultivates strategic partnerships, engages senior internal and external leaders, and leads cross-functional risk mitigation and compliance oversight. They also develop executive content and investment proposals, manage and evaluate philanthropic portfolios, establish impact metrics and reporting, use data to solve problems, communicate investment strategy to varied audiences, and support strategic Market Engagement initiatives.

The position involves up to 30% travel as needed, attendance at events before and after normal business hours, and overnight travel or conferences. It is a hybrid role subject to Capital One’s hybrid policy and required on-site presence at the designated office location. The position is eligible for performance-based incentive compensation, potentially including cash bonuses and/or long-term incentives. The full-time annual salary range listed for McLean, Virginia is $151,900–$173,400; pay for other locations follows the applicable location range.

Requirements

• Bachelor’s degree or military experience.
• At least 7 years of experience in project management, program management, strategy, or process transformation.
• At least 5 years of experience leading corporate social responsibility, community impact, or public affairs initiatives.
• Demonstrated ability to use data and metrics to understand problems and assess program effectiveness.
• Strong communication and presentation skills, including clarity, tailoring content to specific audiences, and data-backed storytelling.
• Demonstrated proficiency using GenAI applications to solve business problems, analyze data sets, or automate routine processes.
• Ability to drive complex programs from concept through execution across matrixed enterprise stakeholders.
• Willingness to travel up to 30% as needed, attend events before and after normal business hours, and take overnight trips or attend conferences.
• Ability to comply with the hybrid policy and required on-site presence at the designated office location.

Nice To Haves

• Project Management Professional (PMP), Lean, Agile, or Six Sigma certification.
• At least 7 years of experience in corporate social responsibility, community relations, or strategy consulting in a corporate environment.
• At least 5 years of experience managing external stakeholder relationships, cross-sector partnerships, or national grantmaking portfolios.
• Experience in budget management, process optimization, or building scalable workflows.
• Experience working in financial services, technology, government, nonprofit, or other regulated industries.

Responsibilities

• Oversee research and market scans to identify, analyze, and cultivate strategic partnerships with national and regional community organizations, social enterprises, and public-private institutions.
• Engage senior executive partners and external leaders to develop high-value relationships that advance community needs and scale systemic solutions for socioeconomic mobility.
• Lead cross-functional risk mitigation and compliance oversight across national and market-level Community Impact and Investment initiatives.
• Author and deliver executive-level presentations and strategic briefs presenting national and regional market insights to Community Impact and Investment, Global Enterprise Affairs, and senior business line leaders.
• Lead the design of investment proposals with market teams, analytics, and line-of-business leaders, developing business cases for national and local market investments.
• Direct and evaluate the Greater Washington and national partner investment portfolios and associated philanthropic grants, optimizing alignment with enterprise strategy.
• Establish impact metrics and drive reporting for national and regional footprints to assess Capital One’s community presence, sentiment, and mobilization of enterprise resources.
• Use data to understand challenges, recommend solutions proactively, and seek existing solutions before proposing or creating new ones.
• Communicate Capital One’s investment strategy to different audiences using adaptive communication.
• Support strategic initiatives on behalf of Market Engagement.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager