National Community Engagement Director

Sharing Excess•Philadelphia, PA

1d•$85,000 - $110,000•Remote

About The Position

The National Community Engagement Director leads the vision, strategy, and execution of Sharing Excess’s community engagement efforts across the United States. The role builds a scalable, people-centered engagement ecosystem to drive volunteerism, strengthen partnerships, and expand grassroots impact nationally. It oversees the engagement lifecycle, including volunteer pathways, chapter development, national partnerships, and community storytelling, while aligning these efforts with organizational growth and mission delivery. The position operates at the intersection of strategy, operations, and culture to build a movement of individuals and communities committed to food access and systemic change. This national, multi-site senior leadership role reports to the Chief Impact Officer, Nourhan Ibrahim. Direct reports include Community Engagement and Volunteer Managers, Regional Coordinators, and Volunteer Leadership Teams. Key partners include Programs, Development, Communications, and Marketing.

Requirements

At least 7 years of experience in community engagement, volunteer management, or related fields, including national or multi-site leadership.
Proven success building and scaling engagement programs, volunteer systems, or grassroots initiatives.
Experience managing and developing high-performing teams.
Strong strategic thinking and the ability to execute and operationalize ideas at scale.
Exceptional communication and relationship-building skills across diverse audiences.
Experience using data and metrics to drive decision-making.

Nice To Haves

CVA (Certified in Volunteer Administration) or equivalent.
Experience with chapter-based or decentralized organizational models.
Background in community organizing, grassroots mobilization, or advocacy.
Experience with volunteer management platforms such as Galaxy Digital or Better Impact.
Experience in high-growth startups or fast-paced nonprofit environments.
Public speaking or national conference experience.

Responsibilities

Design and execute a comprehensive national community engagement strategy aligned with organizational growth goals.
Build scalable systems for volunteer recruitment, onboarding, retention, and leadership development.
Set the vision, priorities, and success metrics for community engagement across the organization.
Lead, mentor, and grow a high-performing national community engagement team.
Develop frameworks, toolkits, and systems to ensure consistency and excellence across regions.
Create clear pathways for volunteer leadership, including ambassador and chapter models.
Oversee national volunteer pipeline development to support operational and programmatic needs.
Develop engagement initiatives that deepen connection, retention, and long-term commitment.
Promote a culture in which volunteers are recognized as core mission drivers.
Lead the strategy and execution of national and local education about the Sharing Excess mission and community.
Establish and grow strategic partnerships with community organizations, corporations, and local leaders.
Represent Sharing Excess at national conferences, convenings, and public forums.
Collaborate with Communications to elevate community voices and tell impactful stories.
Lead expansion of the Sharing Excess chapter model across key markets.
Develop resources, standards, and support systems for chapter success and alignment.
Identify regional and national growth opportunities through community-driven initiatives.
Define and track KPIs related to engagement, volunteer retention, and program impact.
Use data-driven insights to refine strategy and improve performance.
Establish policies, compliance standards, and best practices for community engagement programs.