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Community Health Worker (CHW), Early Childhood

Jordan Valley Health•Lebanon, MO

About The Position

The Community Health Worker (CHW) supports Jordan Valley Health’s mission by improving access to care, addressing social determinants of health, reducing barriers, and helping patients navigate healthcare and social services. The CHW serves as a liaison among patients, the health center, and community resources. Responsibilities include determining and issuing Sliding Fee Scale discounts, assisting patients with Medicaid applications, and determining and issuing Medicaid Presumptive Eligibility in accordance with HRSA, state Medicaid, and organizational requirements. Early Childhood CHWs also support teachers at Jordan Valley Early Childhood Academy in providing a safe, nurturing, and engaging learning environment. They assist with classroom routines and activities, supervise and support children, document daily activities, communicate with families, maintain classroom standards, and participate in academy and family engagement events. The role also includes patient education and navigation, community referrals and outreach, accurate documentation, compliance with applicable regulations and privacy requirements, collaboration with internal teams and community partners, and contributing to organizational goals and productivity measures.

Requirements

  • Ability to pass additional background screenings for work with youth and senior services.
  • Authorization or certification to determine Presumptive Eligibility for Medicaid, or ability to obtain it within the required timeframe.
  • One year of experience in a healthcare setting.
  • BLS Certification and First Aid Certificate required within the first 90 days of employment.
  • For Early Childhood Community Health Workers, Pediatric First Aid AED/CPR certification is required within the first 90 days of employment.

Nice To Haves

  • Associate degree.
  • Valid driver's license.
  • Previous experience in an FQHC, community clinic, or safety-net healthcare setting.
  • EPIC or other electronic health record experience.
  • Knowledge of HRSA requirements, Sliding Fee Scale guidelines, and Medicaid programs.
  • Community Health Worker certification.
  • Bilingual or multilingual skills.
  • Experience addressing social determinants of health.

Responsibilities

  • Assist classroom teachers with daily routines, classroom management, lesson plans, and developmentally appropriate activities.
  • Supervise children and support them during meals, snacks, diapering or toileting, handwashing, transitions, and rest time.
  • Document children's daily activities and required information in the center's communication platform.
  • Communicate professionally with families about children's daily activities and classroom updates.
  • Prepare and organize classroom materials, learning centers, supplies, bulletin boards, and seasonal projects.
  • Maintain classroom cleanliness and organization according to licensing, health, and safety standards.
  • Participate in family engagement events, open houses, parent conferences, enrollment events, trainings, and staff meetings.
  • Maintain confidentiality and collaborate with teachers, leadership, and staff to support the Early Childhood Academy.
  • Provide patient-centered, culturally competent education and support to individuals and families.
  • Help patients navigate healthcare services, insurance coverage, and community resources, and advocate for timely access to services.
  • Identify and address social determinants of health that may affect access to care.
  • Follow up with patients through home visits, community meetings, or phone communication.
  • Build professional relationships with local community, health, and social service providers.
  • Screen patients for Sliding Fee Scale eligibility, determine and issue discounts, explain program requirements, and maintain complete supporting documentation.
  • Assist with Medicaid applications, renewals, and changes, including gathering required documentation.
  • Determine and issue Medicaid Presumptive Eligibility, explain determinations and next steps, and track applications to support continuity of coverage.
  • Maintain accurate and timely documentation in the electronic health record and eligibility systems.
  • Comply with HRSA, Medicaid, FQHC, HIPAA, organizational privacy, and exposure-control requirements.
  • Participate in audits, quality assurance activities, compliance reviews, and updates on relevant regulations.
  • Collaborate with registration, billing, care teams, case management, and leadership to support patient access.
  • Refer patients to internal programs and community resources, including housing, food assistance, transportation, and social services.
  • Participate in outreach, enrollment, and community engagement activities as needed.
  • Meet agreed-upon goals, monthly productivity goals, and KPIs, and provide metrics for grant-funded initiatives if needed.
  • Perform other duties as assigned.

Benefits

  • Medical and prescription drug coverage with three plan options through UnitedHealthcare's Choice Plus network.
  • Access to Teladoc telemedicine services.
  • Health Savings Account for employees in the High Deductible Plan, with employer contributions.
  • Healthcare and dependent care Flexible Spending Accounts.
  • Dental insurance through Cigna's DPPO network.
  • Vision coverage through EyeMed's Insight network.
  • Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
  • Basic Life and AD&D insurance at no cost, with additional coverage available for purchase.
  • Long-term and short-term disability insurance.
  • Employee Assistance Program with confidential support, counseling, and crisis intervention.
  • Voluntary critical illness, accident, hospital care, and pet insurance through MetLife.
  • Pay on Demand available.
  • Nine paid holidays per year.

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Based on current job postings on Teal, the average Chw salary in the US is approximately $79,000 per year, with a typical range of $40,000 to $140,000.
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