Maternity Navigator (OB-GYN MA/CNA or CHW)

Nadia Care • Murfreesboro, TN

2d • $18 - $23

About The Position

Nadia Care is seeking a full-time Maternity Navigator to support expectant and new mothers in the greater Rutherford County, Tennessee area. Hired from the communities they serve, Maternity Navigators build trusting relationships and act as a bridge between healthcare services and the community. They help mothers feel heard, empowered, and equipped for a healthy pregnancy, birth, and postpartum journey by providing health education, practical guidance, emotional support, and connections to community resources. The role supports members at home, in person, and virtually, and does not replace their relationship with a primary obstetrician or doctor.

The position involves virtual and in-person member interactions, coordination with a multidisciplinary care team, documentation, and communication between visits. The schedule is flexible and may include Monday–Friday shifts of 9 a.m.–5 p.m. or 11 a.m.–7 p.m., occasional weekends, and a light on-call rotation. This is a full-time hourly role paying $18–$23 per hour, depending on relevant experience.

Requirements

• At least 3 years of experience in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker, Certified Medical Assistant, or Certified Nurse Assistant.
• Deep understanding of challenges expectant mothers face and experience providing prenatal and postpartum health education.
• Strong listening and communication skills, with the ability to provide compassionate, culturally sensitive emotional support and practical guidance.
• Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently in the field while staying connected to a team of specialists.
• Valid driver's license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements.
• Access to home internet and a phone with internet access.
• Tech-savvy and able to learn documentation and communication platforms, including AthenaOne, Welkin, and MacOs.

Nice To Haves

• Fluency in Spanish.
• Start-up experience or adaptability in a fast-evolving environment.

Responsibilities

• Meet with mothers virtually and in person, educating them about maternal health topics such as urgent maternal warning signs, preeclampsia, and postpartum recovery.
• Teach birth positions and breathing techniques to help mothers feel confident and prepared for birth.
• Work with a multidisciplinary care team, attend daily huddles, and escalate clinical issues to specialists.
• Maintain clear and accurate documentation of care interactions.
• Build trusting relationships and provide a safe space for mothers to discuss needs and concerns; offer support by call or messaging between visits.
• Connect members with community resources to address barriers such as food insecurity, transportation, and housing.
• Share community and family insights with Nadia Care to help shape programs.
• Attend administrative meetings and follow company policies and procedures.

Benefits

• Annual paid holidays.
• Full-time hourly non-exempt employees receive three weeks of paid time off after the 90-day introductory period.
• Medical insurance covering hospital, surgical, and prescription drug benefits; coverage begins the first of the following month.
• Dental insurance covering preventive care and basic and major procedures.
• Vision insurance covering routine eye exams and eyeglasses.
• Stock option grant.
• Life insurance.
• Short-term and long-term disability insurance.
• 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed