Maternity Navigator (OB-GYN MA/CNA or CHW)

Nadia Care • Murfreesboro, TN

1d

About The Position

Nadia Care is seeking a full-time Maternity Navigator to support expectant and new mothers in the greater Rutherford County, Tennessee area. Maternity Navigators build trusting relationships with families in the communities they serve and act as a bridge between the healthcare system and the community. They provide compassionate, culturally sensitive guidance and help mothers feel heard, empowered, and equipped for a healthy pregnancy and postpartum journey. The role includes in-person and virtual member support, education, community-resource navigation, and collaboration with a multidisciplinary care team. The position does not replace members’ primary obstetrician or doctor relationships.

The schedule is flexible and may include Monday–Friday shifts of 9 a.m.–5 p.m. or 11 a.m.–7 p.m., occasional weekends, and a light on-call rotation. This is a full-time hourly position paying $18–$23 per hour, depending on relevant experience. Nadia Care offers paid holidays, three weeks of paid time off after a 90-day introductory period for full-time hourly employees, medical, dental, and vision insurance, stock options, life and disability insurance, and a 401(k) plan. Remote positions are open only to candidates in the contiguous United States, with certain states and territories excluded due to operational and compliance requirements.

Requirements

• At least 3 years of experience in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker, Certified Medical Assistant, or Certified Nurse Assistant.
• Understanding of challenges expectant mothers face and experience providing prenatal and postpartum health education.
• Strong listening and communication skills, with the ability to provide emotional support and practical guidance compassionately and with cultural sensitivity.
• Strong problem-solving skills and ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently in the field while staying connected to a team of specialists.
• Valid driver's license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements.
• Access to home internet and a phone with internet access.
• Technology proficiency and ability to learn documentation and communication platforms such as AthenaOne, Welkin, and MacOs.

Nice To Haves

• Fluency in Spanish.
• Start-up experience or adaptability in a fast-evolving environment.

Responsibilities

• Meet with mothers virtually and in person, educating them about urgent maternal warning signs, preeclampsia, and postpartum recovery.
• Teach birth positions and breathing techniques to help mothers prepare for birth.
• Collaborate with a multidisciplinary care team and attend daily huddles; escalate clinical issues to specialists.
• Maintain clear and accurate documentation of care interactions.
• Build trusting relationships and provide a safe space for mothers to discuss needs and concerns; offer support by call or messaging between visits.
• Connect members with community resources to address barriers such as food insecurity, transportation, and housing.
• Share insights from community experience and from mothers and families to help shape Nadia Care programs.
• Attend administrative meetings and follow company policies and procedures.

Benefits

• Annual paid holidays.
• Three weeks of paid time off after the 90-day introductory period for full-time hourly employees.
• Medical insurance covering hospital, surgical, and prescription drug benefits; coverage begins the first of the following month.
• Dental insurance covering preventive care and basic and major procedures.
• Vision insurance covering routine eye exams and eyeglasses.
• Stock option grant.
• Life insurance.
• Short-term and long-term disability insurance.
• 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed