Certified, Community Health Worker (CHW)

Geisinger • Work from home (Pennsylvania), PA

9d • Remote

About The Position

This work-from-home position requires applicants to reside in Pennsylvania. Although home-based, the role is primarily field-focused and involves extensive travel throughout the community, including visits to individuals’ homes and other community locations. Coverage includes, but is not limited to, Luzerne, Lackawanna, Schuylkill, Northumberland, Monroe, Columbia, Mifflin, Clinton, and York counties. Candidates need reliable transportation and must be willing to travel regularly within their assigned coverage area. The schedule is 8:00 a.m. to 4:30 p.m., with 40 scheduled weekly hours.

The Community Health Worker provides outreach to patients with complex medical and social needs and helps them navigate the health care system. The role also supports the orientation and proficiency assessment of new Community Health Workers. The position collaborates with multidisciplinary care teams to reinforce care plans under the direction of the Case Manager and Licensed Social Worker.

Work is typically performed in a clinical environment. Employees are accountable for fulfilling job-specific obligations and complying with organizational policies and procedures. Department-specific orientation competencies and skills may also be essential to the position.

Requirements

• Certified Community Health Worker (CCHW) certification from the Pennsylvania Certification Board; upload certification with the resume.
• High school diploma or equivalent (GED).
• At least 1 year of related work experience.
• Reliable transportation and willingness to travel regularly within the assigned coverage area.
• Reside in Pennsylvania.
• Skills in clerical work, communication, multitasking, and problem solving.

Responsibilities

• Provide community outreach to patients with complex medical and social needs and help them navigate the health care system.
• Orient and assess new Community Health Workers.
• Regularly assess staff proficiency during orientation and support decisions to advance training or refocus it until proficiency is met.
• Assist in identifying and conducting outreach to medically complex patients.
• Collaborate with the multidisciplinary team to develop and implement care plans.
• Engage patients by phone, home visit, or hospital visit, and accompany them to provider appointments as needed.
• Complete vital signs.
• Identify gaps in care and connect members with resources.
• Facilitate telemedicine visits between members and providers.
• Provide disease-specific education.
• Conduct medication reviews to support medication adherence.
• Conduct safety evaluations in patients’ homes.
• Promote adherence to treatment plans by identifying and resolving gaps in care early.
• Communicate concerns to the clinical team and manager as needed, and proactively seek support and guidance.
• Participate in multidisciplinary team conferences to help maximize treatment plans.
• Reinforce treatment plans under the direction of the Case Manager and Licensed Social Worker, and participate in consultation and case review as needed.
• Travel regularly within the assigned Pennsylvania coverage area for community-based services and outreach.

Benefits

• Health, dental, and vision benefits starting on day one.
• Three medical plan choices, including an expanded network for out-of-area employees and dependents.
• Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account with employer contribution.
• Company-paid life insurance, short-term disability, and long-term disability coverage.
• 401(k) plan with automatic Geisinger contributions.
• Paid time off plan that allows employees to accrue time quickly.
• Up to $5,000 in tuition reimbursement per calendar year.
• MyHealth Rewards wellness program with a financial incentive.
• Adoption and fertility assistance.
• Parental leave pay and military leave pay.
• Free Care.com membership with discounted backup care.
• Employee Assistance Program, including referrals for childcare, eldercare, and pet care; free legal guidance; mental health visits; work-life support; and digital self-help tools.
• Voluntary benefits, including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
• Healthcare benefits for full-time and part-time positions from day one, including vision, dental, and domestic partner coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED