Outreach & Enrollment Community Health Worker (CHW)

Imperial Beach Community Clinic • San Diego, CA

5d

About The Position

The Outreach & Enrollment Community Health Worker (CHW) serves as a trusted liaison between IBCC and the community. The role educates residents about available healthcare services, assists with health insurance enrollment, reduces barriers to care, and connects patients to medical, behavioral health, dental, and social services.

Requirements

• High school diploma or GED.
• One year of experience working with diverse or underserved populations.
• Excellent communication and customer service skills.
• Valid California driver's license, reliable transportation, and proof of insurance.

Nice To Haves

• Community Health Worker (CHW) Certification.
• Experience in an FQHC or community health setting.
• Experience with Medi-Cal or Covered California enrollment.
• Bilingual in English and Spanish.

Responsibilities

• Conduct community outreach at health fairs, schools, community events, and partner organizations.
• Educate community members about IBCC services and preventive healthcare.
• Assist individuals with Medi-Cal, Covered California, Medicare, and other health coverage enrollment and renewals.
• Help patients establish primary care and schedule appointments.
• Connect patients with community resources for social needs such as food, housing, transportation, and financial assistance.
• Build and maintain partnerships with community organizations and local agencies.
• Accurately document outreach activities, referrals, and enrollment assistance.
• Collaborate with clinical and administrative staff to improve patient access to care.
• Participate in community engagement initiatives and special events.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED