Chw Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• Valid California Driver's License, reliable transportation, and proof of insurance required.
• Ability to travel throughout assigned service areas for home visits and community outreach.
• Basic computer proficiency required.
• Demonstrated ability to work effectively with culturally diverse populations and communities.

Nice To Haves

• Community Health Worker certification or formal CHW training preferred.
• Minimum one (1) year of experience working in healthcare, community outreach, social services, care coordination, or a related field preferred.
• Experience working with Medicare Advantage, older adults, or medically complex populations preferred.
• Bilingual English/Spanish preferred.
• Electronic Medical Record (EMR) experience preferred.
• Strong relationship-building and patient engagement skills.
• Ability to work effectively with diverse populations and underserved communities.
• Knowledge of community resources and social service programs.
• Strong communication, listening, and motivational interviewing skills.
• Ability to work independently in field-based environments.
• Excellent organizational and documentation skills.
• Commitment to patient-centered care and cultural humility.
• Ability to manage multiple priorities while maintaining professionalism and compassion.

Responsibilities

• Conducts home visits and community-based outreach to engage patients in care and support ongoing participation in the Care at Home program.
• Establishes trusting relationships with patients, caregivers, and family members.
• Identifies social determinants of health (SDOH) needs and barriers to care, including transportation, food insecurity, housing instability, social isolation, and technology access.
• Connects patients with appropriate community resources, social services, and support programs.
• Assists patients with scheduling appointments and accessing healthcare services.
• Supports telehealth visit readiness, including assistance with technology setup and patient education.
• Performs protocol-driven collection of non-diagnostic health information, including vital signs, weight, blood pressure, pulse oximetry, and other approved biometric measurements.
• Documents observations and patient-reported concerns and communicates findings to licensed clinical team members.
• Provides appointment reminders and follow-up outreach to improve care engagement and reduce missed visits.
• Supports Annual Wellness Visit (AWV) completion and quality gap closure initiatives through patient outreach and engagement activities.
• Assists patients in understanding care plans and following provider recommendations.
• Accompanies patients to appointments or community resource visits when appropriate.
• Participates in interdisciplinary care team meetings and case discussions.
• Maintains accurate and timely documentation within the Electronic Medical Record (EMR) and other designated systems.
• Serves as a patient advocate and liaison between patients, families, providers, and community organizations.
• Maintains patient confidentiality and complies with all HIPAA and organizational requirements.

Benefits

• Comprehensive, affordable insurance plans for our team and their families
• Yearly stipend for wellness-related activities
• Paid parental leave program