Maternity Navigator (OB-GYN MA/CNA or CHW)
About The Position
Nadia Care is seeking a full-time Maternity Navigator (MN) to serve as a trusted partner and advocate for expectant and new mothers in the Montgomery/Prince George's County, Maryland area. MNs are central to Nadia Care's mission, hired from the communities they serve to build deep, meaningful relationships with families. This role acts as a bridge between the healthcare system and the community, empowering mothers with the tools for a healthy and joyful pregnancy. The ideal candidate is passionate about making a difference and believes every woman deserves the best care, regardless of background or circumstances. The position involves working with members in the greater Montgomery/Prince George's County area.
Requirements
- 3+ years of experience working in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker or Certified Medical Assistant or Certified Nurse Assistant
- Deep understanding of the challenges expectant mothers face and experience providing prenatal and postpartum health education
- A great listener and strong communicator who can provide both emotional support and practical guidance with compassion and cultural sensitivity
- Strong problem solving skills and ability to manage multiple priorities such as member visits, messaging, and internal meetings in a fast-paced environment
- Comfort working independently in the field while staying connected to a team of specialists
- Valid driver's license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements
- Access to home internet and a phone with internet access
- Tech-savvy and able to quickly learn to document interactions and communicate effectively in our technology platforms such as AthenaOne, Welkin, and MacOs
Nice To Haves
- Fluent in Spanish
- Start-up experience, or adaptability in a fast-evolving environment
Responsibilities
- Meet with mothers virtually and in-person, educating them on critical health topics such as recognizing urgent maternal warning signs, preeclampsia, and understanding postpartum recovery.
- Educate members on birth positions and breathing techniques prior to birth, helping mothers feel confident and prepared.
- Work as part of a multidisciplinary care team, attending daily huddles to collaborate with and escalate clinical issues to our specialists.
- Maintain clear and accurate documentation of all care interactions to ensure every mother receives high-quality, coordinated support.
- Build trusting relationships with mothers, creating a safe space for open conversations about their needs and concerns and support via call or messaging between visits.
- Serve as a connector to community resources, ensuring that barriers like food insecurity, transportation, or housing challenges don’t stand in the way of a healthy pregnancy.
- Be a voice for the community, bringing insights from your experience and from mothers and families back to Nadia Care to help shape programs that truly meet their needs.
- Attend administrative meetings and follow our policies and procedures to ensure the highest standard for our members.
Benefits
- Annual paid holidays off
- Unlimited time off after the 90-day introductory period (Salaried Employees)
- Three weeks of paid time off after the 90-day introductory period (Full-Time Non-exempt Employees)
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Stock Option Grant
- Life Insurance
- Disability Insurance
- 401(k) Retirement Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
