Certified Pharmacy Technician Jobs

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Certified Pharmacy Technician

Walgreens•Fort Wayne, IN
•$18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with Company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may assist with and coach pharmacy technicians in pharmacy-system operations and cashiers in use of pharmacy cash registers. The technician models and delivers a distinctive, positive customer experience. The role supports pharmacy operations by entering patient and drug information, filling prescriptions, helping maintain workflow, reporting prescription errors, handling applicable sales and cash, processing third-party claims, assisting with inventory, and performing clerical and maintenance duties. The technician may also support clinical services and relationships with local medical providers. The technician earns and maintains PTCB certification through the designated training program and/or required state certification or registration. Training, assigned learning, continuing education, and keeping current with developments in healthcare and pharmacy are part of the role.

Requirements

  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies.
  • Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
  • Retrieve, count, and pour medications; verify the medicine and check for possible interactions.
  • Assist the pharmacist with scheduling and maintaining workflow.
  • Report prescription errors immediately to the pharmacist on duty and follow company error policies and the Quality Improvement Program.
  • Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
  • Register sales on the assigned cash register and collect and handle cash as required.
  • Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer service best practices.
  • Develop strong relationships with valuable customers and assist customers in locating over-the-counter products when possible.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and perform other assigned clerical duties.
  • Assist with inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
  • Maintain knowledge of asset-protection techniques and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
  • May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinating services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Assist pharmacy leaders in maintaining relationships with local medical professionals and conducting outreach to healthcare groups and care facilities.
  • Help keep the Pharmacy Department stocked, clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other assigned tasks.
  • Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
  • Attend training, complete requested PPLs, earn continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

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