Pharmacy Technician Jobs

About The Position

Requirements

• High school diploma or equivalent
• One (1) year of pharmacy technician data entry experience
• Good knowledge of brand and generic drug names
• Familiarity with drug formularies
• Ability to work independently and accurately in a fast-paced environment
• Must be able to comprehend documents received via fax
• Excellent communication skills, both verbally and in writing
• Ability to manage multiple priorities efficiently with attention to detail
• Excellent problem-solving and critical thinking skills
• Ability to oversee workflow effectively in remote sites
• Accurate and efficient typing/data-entry skills
• Proficiency with pharmacy-based systems for prescription data entry, Windows-based applications, and Microsoft Office Suite
• Self-motivated with a strong work ethic and professional integrity
• Pharmacy Technicians residing in Pennsylvania must be registered with PA Board of Pharmacy or obtain registration prior to internal deadline.
• Pharmacy Technicians residing in Tennessee must be registered with TN Board of Pharmacy

Nice To Haves

• CPhT preferred
• 2 years of pharmacy technician data entry experience preferred

Responsibilities

• Accurately perform prescription data entry in accordance with company policies, IPU standards, and regulatory requirements.
• Demonstrate proficiency with pharmacy systems and Microsoft-based applications (Docuware, Outlook, Excel, Word, Teams, Zetafax, and Infinity).
• Review and process faxed medication orders, verifying and clarifying information with hospices as needed, and documenting all interactions.
• Maintain in-depth knowledge of brand and generic drug names, formulary guidelines, and IPU-specific medication profiling standards.
• Perform daily activities while meeting established IPU goals, maintaining profile accuracy, call quality, and compliance with all operational standards.
• Provide support for Automated Dispensing System (ADS) troubleshooting and after-hours protocols, including customer service, E3 support, Vitas E3 support, and PCO-related urgent processing.
• Maintain detailed call logs and documentation for every client, prescriber, and hospice interaction.
• Assist local pharmacies with adjudication of claims for emergent medications, escalating urgent requests appropriately and following compliance requirements.
• Support compliance initiatives and ADS-related reporting, tracking, and trending activities.
• Collaborate with internal and external stakeholders to resolve prescription-related issues and continuously improve IPU processes.
• Perform other duties as assigned, demonstrating flexibility and the ability to prioritize tasks.