Certified Pharmacy Technician

Walgreens•Hurricane, UT

7d•$18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers. The technician models and delivers a distinctive and delightful customer experience. The position supports pharmacy operations by entering patient and drug information, filling prescriptions, checking for possible interactions, assisting with workflow, reporting prescription errors, processing claims, handling appropriate telephone calls, supporting inventory management, and maintaining the Pharmacy Department. It may also include assisting with clinical services and building relationships with local medical and healthcare providers. The technician earns and maintains PTCB certification through the designated training program and/or state-required certification or registration, attends assigned training, completes requested learning modules, obtains continuing education credits, and maintains current healthcare and pharmacy knowledge.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
If PTCB certified, assist and coach pharmacy technicians in pharmacy systems and cashiers in pharmacy cash register operations.
Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
Develop strong relationships with most valuable customers.
Enter patient and drug information, retrieve, count, and pour medications, verify medicine, and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors and follow company error-reporting and Quality Improvement Program procedures.
Follow the company's Good Faith Dispensing policy during applicable prescription-dispensing activities.
Register related sales, collect and handle cash, and help customers locate over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for overages, shortages, order errors, or damaged prescription drugs.
Maintain knowledge of asset-protection techniques.
May assist pharmacists with clinical services, including collecting and labeling blood or urine samples, and coordinating services with pharmacy staff, healthcare clinics, and external providers.
Help maintain relationships with local medical and healthcare providers through provider outreach and detailing.
Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification and/or state-required certification or registration; attend training, complete requested learning modules, obtain continuing education credits, and maintain current pharmacy and healthcare knowledge.