Certified Pharmacy Technician Jobs

About The Position

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions to provide a positive customer experience.
• Model customer-service best practices, including proactive assistance, identifying customer needs, and helping until customers are satisfied.
• Develop strong relationships with valuable customers.
• Assist the pharmacist in the practice of pharmacy in accordance with state, federal, and company policies, and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information accurately, retrieve and count medications, fill prescriptions, verify medicine, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales at the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription-service claims in a timely and efficient manner, and perform assigned clerical duties.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling patient blood or urine samples, and help coordinate clinical services with Walgreens healthcare clinics and external providers.
• Assist the Pharmacy Manager and Staff Pharmacist in building relationships with local medical professionals and health organizations through provider detailing and outreach.
• Help maintain the Pharmacy Department by ensuring adequate supplies and keeping the area clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training, complete requested PPLs, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.