Certified Pharmacy Technician

Hy-Vee, Inc.•Coralville, IA

About The Position

Hy-Vee is hiring a Certified Pharmacy Technician to support pharmacists in the accurate, professional, and caring preparation and distribution of prescription medications. The role includes prescription processing, insurance billing, customer service, and inventory responsibilities while maintaining confidentiality and regulatory compliance. The technician works in a fast-paced retail pharmacy, handling multiple tasks throughout the shift and helping provide a positive customer experience.

Requirements

High school diploma or equivalent.
Certification as a licensed technician through a certified national program; continuing education requirements must be maintained to keep the license active.
Ability to apply logical and scientific thinking to problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
Ability to exercise discretion and integrity when handling confidential patient information.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
Ability to perform repetitive standing, walking, reaching, and bending associated with pharmacy duties.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

Previous experience as a pharmacy technician or pharmacy clerk.
Vaccination certification if administering vaccines, as required by law.

Responsibilities

Provide prompt, friendly customer service and make each customer interaction positive.
Handle customer inquiries that do not require a pharmacist's expertise or judgment.
Accept written prescriptions and telephoned refill requests at the supervising pharmacist's discretion.
Contact doctors' offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information needed to prepare prescriptions.
Assist pharmacists in preparing prescription drug products for dispensing.
Prepare and affix prescription labels and prepare prescriptions for mailing.
Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
File prescriptions after dispensing and report medication errors to appropriate personnel.
Order, check in, and stock pharmacy supplies and log invoices as necessary.
Perform cash transactions accurately.
Administer vaccines as permitted by law and with required certification where applicable.
Maintain the cleanliness of the pharmacy and dispensing area.
Protect the confidentiality of customers' medical information in accordance with HIPAA.
Comply with statutes and regulations governing pharmacy technicians.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.